Cards Portfolio Growth & Optimization Manager
Role Overview
Lead growth and optimization of clients' credit, debit, and prepaid card portfolios.
The role combines card portfolio analytics, lifecycle management, data-driven decisions, growth initiatives, and cross-functional collaboration.
Key Skills for This Role
Full Job Posting
About NeoStats
NeoStats is a data and analytics firm established in 2022, providing end-to-end data and analytics services.
The company is headquartered in the UAE, with bases in India and the UK.
About the role
Lead growth and optimization of clients' credit, debit, and prepaid card portfolios.
The role combines card portfolio analytics, lifecycle management, data-driven decisions, growth initiatives, and cross-functional collaboration.
Portfolio strategy and analytics
- Analyze portfolio performance by segment, product, and lifecycle stage, including cohort and month-on-book analysis.
- Identify dormant, under-utilized, and high-potential customer groups; prioritize opportunities by value, effort, and time to impact.
- Build a portfolio growth roadmap supported by business cases.
Growth and execution
- Design and deliver activation, usage, retention, reactivation, and spend-stimulation programs.
- Run campaigns, A/B tests, and offer-design initiatives with marketing, digital, and operations teams.
- Optimize card propositions, pricing, and customer experience for target segments.
- Partner with risk, authorization, and operations teams to improve approval outcomes and reduce transaction friction.
Performance and stakeholders
- Track metrics through dashboards and monthly performance reviews; measure campaign conversion, return on investment, and results against control groups.
- Present insights, recommendations, and results to senior stakeholders.
- Develop playbooks and support knowledge transfer.
Required qualifications
- Have 8+ years managing credit and/or debit card portfolios at a card issuer, card scheme, or advisory firm.
- Have hands-on card portfolio analytics experience and a record of measurable growth initiatives.
- Have expertise across card lifecycle management for credit, debit, and prepaid cards.
- Be capable in segmentation, cohort analysis, test-and-learn methods, and data-driven portfolio management.
- Be proficient in Excel, SQL, and Power BI or Tableau; be familiar with CRM and campaign-management platforms.
- Know card scheme products and services, loyalty and rewards, digital wallets, and tokenization.
- Be able to manage senior banking stakeholders and influence cross-functional teams.
- Be fluent in professional English and able to work on-site in Doha for the full contract term.
Preferred qualifications
- Experience with GCC banks and familiarity with local regulations are preferred.
- Commercial cards experience is advantageous.
Workplace and contract
- The role requires on-site work in Doha for the full contract term.
- The source lists the employment type as contract.
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