Cardiology Administration Officer

Join the Royal Melbourne Hospital's Cardiology Administration Team and play an important role in supporting one of Victoria's leading Cardiology Services. Based at our City Campus in Parkville, you'll provide high-quality administrative support across a busy and collaborative department that delivers comprehensive inpatient, outpatient and diagnostic cardiac services.

Working alongside multidisciplinary teams, you'll contribute to the smooth delivery of care for patients with a broad range of cardiac conditions, including heart disease, heart failure and cardiac arrhythmias. You'll be part of a service recognised for excellence in clinical care, education and research, with opportunities to support a team at the forefront of innovative cardiac treatment and patient care.

Coordinate day-to-day Cardiology clinic operations, including bookings, scheduling, cancellations, enquiries and waiting lists.

Provide professional and compassionate patient and carer support, including check-in, Medicare billing and reception.

Liaise with nursing, medical and hospital teams to coordinate schedules, cancellations and patient flow.

Check referrals, documentation and other requirements are complete and current before clinic appointments.

Maintain accurate patient records through effective filing, scanning and document management.

Use hospital systems including IPM and EPIC, keeping up to date with training, system changes and enhancements.

You are a customer-focused administrator with experience in a hospital or medical environment, strong communication and computer skills, as well as:

Previous hospital or medical administration experience.

Knowledge of medical terminology and healthcare environments.

Sound keyboard skills and confidence using Microsoft Office.

Excellent communication and interpersonal skills.

Ability to work collaboratively as part of a multidisciplinary team.

Adaptability, professionalism and a commitment to delivering a high-quality patient experience.

Understanding of a Cardiology diagnostic environment.

Click Apply to submit your application, please include a cover letter and resume.

Interviews may commence as applications are received. Early applications are encouraged as the role may close once filled.

All appointments are made subject to a satisfactory Criminal History Record Check and satisfactory Working With Children Check.

The RMH is committed to creating a culturally safe environment as a collective responsibility. We draw on our principles of self-determination, equity, accountability, and shared learning to create a culturally responsive health system that challenges how we strive for continuous quality improvement to meet the expectations of the communities and patients we serve.

RMH is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with the Child Safe Standards .

As a leader in healthcare, we recognise the need to foster a culture of equity, inclusion, and belonging. We encourage people of all backgrounds, identities, and abilities to apply, and will provide adjustments to support equitable participation.

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