Cardiac Surgery Tech Consultant

Role overview

Clinical and account responsibilities

• Support cardiac surgery cases across the UAE and travel between Emirates and hospitals for scheduled and emergency procedures.
• Support appropriate use of heart valves, cannulae, and related surgical technologies, including product preparation, configuration, and troubleshooting.
• Coordinate with surgeons, perfusionists, nurses, and operating-room teams; respond to urgent hospital requests.
• Escalate product complaints, quality concerns, and adverse events through company processes.
• Act as the day-to-day contact for assigned accounts and develop account plans with sales leadership.
• Track account procedure volumes, clinical priorities, product use, inventory needs, and competitive conditions.
• Deliver product training and technical education; support workshops, wet labs, clinical programs, and product introductions.
• Support sales and account-growth objectives, tenders, product listings, purchase-order follow-up, and contract implementation.

Required qualifications

• Bachelor’s degree in Nursing, Perfusion Technology, Biomedical Engineering, Life Sciences, or another relevant clinical or technical discipline.
• At least two years of relevant experience in cardiac surgery, cardiovascular medical devices, perfusion, operating-room support, or a related clinical setting.
• Good understanding of cardiac surgery procedures and operating-room workflows, with experience supporting clinical stakeholders.
• Communicate detailed clinical and technical product information effectively.
• Manage multiple accounts and priorities; demonstrate organization, documentation, follow-up, customer service, relationship management, and problem-solving.
• Remain calm and effective during complex or urgent clinical situations.

Role scope

• Work with cardiac surgeons, perfusionists, operating-room teams, procurement departments, and hospital management.
• Maintain account, activity, case, and opportunity information in the CRM system and prepare regular reports.

Benefits and compensation

• The employer describes a competitive salary and flexible benefits package, without specifying a compensation cadence.