CAR WASH ASSISTANT MANAGER

JOB PURPOSE

DUTIES & RESPONSIBILITIES

• Assist the Car Wash Manager in supervising day-to-day operations of the car wash facility.
• Help manage a team of car wash technicians, including scheduling, training, and performance monitoring.
• Ensure high levels of customer satisfaction through excellent service; handle any customer complaints or issues promptly and professionally.
• Maintain a thorough understanding of all car wash services and promotions to effectively communicate with customers and staff.
• Ensure compliance with health and safety regulations to provide a safe environment for employees and customers.
• Assist in managing inventory and supplies, ensuring adequate levels are maintained for seamless operations.
• Contribute to the marketing and promotion of car wash services.
• Participate in the recruitment and training of new employees.
• Ensure the car wash equipment and facility are maintained in excellent condition, coordinating repairs and maintenance as needed.

QUALIFICATIONS

• High school diploma or equivalent; further education or certification in business management or a related field is a plus.
• Proven experience in a supervisory or management role, preferably in the car wash or automotive service industry.
• Excellent leadership and team management skills.
• Strong communication and customer service skills.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Knowledge of safety and health regulations.
• Basic understanding of mechanical systems is advantageous.
• Willingness / ability to work weekends and holidays is required.
• Must be able to use Microsoft Office (Excel, Outlook, and Word).

WORKING CONDITIONS

PHYSICAL REQUIREMENTS

• Standing for long periods of time

WE OFFER