Captain Waitress

Overview

Key Responsibilities

• **Guest Service Excellence:** Greet guests, present menus, make recommendations, and handle special requests or complaints professionally.
• **Service Supervision:** Supervise a designated station (roughly 15–25 guests) to ensure service teams adhere to standard operating procedures (SOPs).
• **Order Management:** Take detailed food and beverage orders, relaying them accurately to the kitchen/bar, and ensure accurate billing.
• **Team Leadership:** Train, mentor, and guide junior servers and bussers, fostering a collaborative team environment.
• **Operational Setup:** Ensure the restaurant station is properly stocked, cleaned, and set up prior to service.
• **Sales Maximization:** Actively use upselling techniques to increase revenue and enhance guest experience.

Required Skills and Qualifications

• **Experience:** Previous experience as a waiter/waitress in a, high-end, or resort environment is typically required.
• **Knowledge:** Extensive knowledge of menu items, food preparation, and wine pairings.
• **Communication:** Excellent verbal communication skills to interact with guests and staff.
• **Leadership:** Ability to lead a team and handle high-pressure situations.
• **Physical Stamina:** Ability to stand, walk, and carry items for long periods.

What We Offer

• Competitive salary + tips.
• Staff meals and uniforms provided.
• Opportunities for growth and career development.
• A supportive and vibrant working environment.
• Pay: From AED4,000.00 per month

Application Question(s)

• Please mention your height

Experience

• Captain Waitress/Waitress: 3 years (Required)