Captain of Education & Development

On 10/5 interview scheduling will open, PRADCO will be assigned as well as your topic for your presentation. Interview scheduling will close on 10/11 and the PRADCO assessment will be due. Interviews with presentations will be 10/14 and 10/16. Individual provides leadership and oversight of the Department’s clinical education, employee development, Field Training and Evaluation, and certification programs. The position oversees Shift Clinical Educators, Field Training Officer (FTO) and preceptor development, American Heart Association (AHA) and Resuscitation Quality Improvement (RQI) programs, and training records. The individual is also responsible for coordinating and providing education and training to external public safety, healthcare, educational, and community partners. The position works collaboratively with the Medical Director, Clinical Team, and operational leadership to promote consistent, evidence-based education and clinical excellence. Individual reports directly to the Assistant Chief of Administration.

Bachelor’s degree in Emergency Medical Services, healthcare administration, education, management, or a related field plus five (5) years of related experience as a paramedic, including demonstrated leadership or supervisory experience; or a High School diploma or GED with ten (10) years of related experience as a paramedic, including demonstrated leadership or supervisory experience. Must possess a State of Ohio Paramedic certification. Must possess or obtain within one (1) year of appointment any instructor certifications, professional credentials, or specialized training required by the Department and applicable to the responsibilities of the position. Must possess and maintain a valid driver’s license. Must meet and maintain qualifications for driving on county business as a continued condition of employment. All required licenses and certificates must be maintained as a condition of continued employment.

Bachelor’s degree in Emergency Medical Services, healthcare administration, education, management, or a related field plus five (5) years of related experience as a paramedic, including demonstrated leadership or supervisory experience; or a High School diploma or GED with ten (10) years of related experience as a paramedic, including demonstrated leadership or supervisory experience.

Must possess a State of Ohio Paramedic certification.

Must possess or obtain within one (1) year of appointment any instructor certifications, professional credentials, or specialized training required by the Department and applicable to the responsibilities of the position.

Must possess and maintain a valid driver’s license.

Must meet and maintain qualifications for driving on county business as a continued condition of employment.

All required licenses and certificates must be maintained as a condition of continued employment.

Supervises assigned Shift Clinical Educators and coordinates the selection, development, mentoring, and evaluation of departmental instructors, educators, Field Training Officers, and preceptors; Serves as the Department’s Field Training and Evaluation Program (FTEP) Coordinator and oversees program administration, including employee assignments, scheduling, progression, evaluations, documentation, completion requirements, and coordination with Field Training Officers and supervisors; Oversees new-employee clinical progression and provides or coordinates clinical education, coaching, competency development, retraining, and remediation when performance or educational deficiencies are identified; Serves as the Department’s Student Preceptor Coordinator and oversees student clinical ride-time experiences, including relationships with educational institutions, student and preceptor assignments, scheduling, evaluations, and required documentation; Oversees the Department’s American Heart Association (AHA) Basic Life Support (BLS), Heartsaver First Aid, and Resuscitation Quality Improvement (RQI) programs, including compliance, certifications, instructor development, equipment, supplies, and program documentation; Oversees Commission on Accreditation for Prehospital Continuing Education (CAPCE), Plans, coordinates, and oversees education and training programs for community members, healthcare organizations, businesses, schools, public safety agencies, and other external partners; Supports the Captain of Training in developing, coordinating, delivering, and evaluating clinical education, continuing education, certification courses, simulations, and other departmental training initiatives; Serves as an instructor, educator, evaluator, or subject-matter expert at departmental training programs, clinical events, certification courses, continuing education programs, and other educational activities; Coordinates instructors, equipment, facilities, scheduling, registration, and other logistical requirements for departmental and external education and training programs; Oversees employee certification tracking, instructor credentials, training records, attendance records, course-completion records, and other required educational documentation in accordance with applicable departmental, County, regulatory, accreditation, and records-retention requirements; Serves as Records Custodian for designated clinical education and training records and coordinates training-related payroll and supporting documentation; Collaborates with the Medical Director, Captain of Training, departmental leadership, Shift Clinical Educators, and other members of the Clinical Team to coordinate departmental education, employee development, and training initiatives; Establishes and maintains effective working relationships with fire departments, law enforcement agencies, healthcare organizations, educational institutions, emergency response agencies, and other community and regional partners; Prepares correspondence, reports, schedules, educational materials, program documentation, and other records related to assigned programs and responsibilities; Performs and maintains proficiency in the essential duties and physical requirements of the Paramedic position; Operates County vehicles for routine travel and emergency response, including operating emergency vehicles with lights and sirens, during daytime and nighttime hours and in varying traffic, road, and weather conditions; Demonstrates regular and predictable attendance; Attends various training sessions, video conferences, and workshops; Performs typing, word processing, and related computer operations; Works overtime and outside of typical work schedule/business hours as required; and Other duties as assigned. NON-ESSENTIAL JOB FUNCTIONS: Performs related non-essential functions required. I. JOB REQUIREMENTS Equipment: Ability to operate computers, telephones, standard office equipment, departmental software, communications equipment, audiovisual and instructional technology, simulation equipment, and other technology necessary to perform assigned duties. Ability to operate and maintain proficiency with emergency medical equipment, medical devices, and appropriate personal protective and safety equipment. Ability to safely operate County vehicles, including emergency vehicles with lights and sirens, during daytime and nighttime hours and in varying traffic, road, and weather conditions. Critical Skills/Expertise: Thorough knowledge of emergency medical services, paramedic practice, clinical protocols, medical equipment, documentation requirements, and applicable standards of care; Thorough knowledge of adult-learning principles, instructional methods, curriculum development, competency-based education, clinical simulation, employee development, and training-program evaluation; Thorough knowledge of Field Training and Evaluation Program administration, Field Training Officer and preceptor development, employee clinical progression, and performance evaluation; Thorough knowledge of clinical education, coaching, retraining, remediation, and competency-development practices; Thorough knowledge of certification and continuing education requirements, American Heart Association and Resuscitation Quality Improvement program standards, and applicable regulatory, accreditation, and records-retention requirements; Ability to effectively plan, develop, coordinate, administer, and evaluate clinical education, employee-development, certification, and external training programs; Ability to develop and deliver effective educational content, lesson plans, presentations, simulations, competency assessments, and other instructional materials for varied audiences; Ability to assess educational and performance needs, identify deficiencies, develop appropriate education or remediation plans, monitor progress, and evaluate outcomes; Ability to effectively lead, supervise, coach, mentor, develop, and evaluate assigned personnel, instructors, educators, Field Training Officers, and preceptors; Ability to coordinate instructors, students, personnel, facilities, equipment, schedules, registration, and other logistical requirements associated with education and training programs; Ability to establish and maintain accurate certification, credential, attendance, course-completion, payroll, and other training-related records and documentation; Ability to interpret and apply laws, regulations, accreditation standards, certification requirements, clinical protocols, policies, procedures, and professional guidelines; Ability to work independently, exercise appropriate discretion and sound judgment, establish priorities, and achieve departmental objectives; Ability to organize and prioritize work assignments, manage multiple responsibilities, and maintain accuracy while shifting focus in a fast-paced environment; Ability to communicate complex clinical and educational information professionally and effectively with internal and external customers, both orally and in writing; Ability to deliver excellent customer service to internal and external customers; Ability to establish and maintain effective working relationships with departmental personnel, the Medical Director, County officials, educational institutions, healthcare organizations, public safety agencies, students, instructors, vendors, and other community and regional partners; Proficiency in grammar, professional writing, mathematical skills, spelling, punctuation, and the preparation of reports, correspondence, educational materials, and presentations; Proficiency in Microsoft Word, Excel, Outlook, learning-management and training-record systems, electronic patient care reporting systems, departmental software, audiovisual and simulation technology, and other technology necessary to perform assigned duties; Ability to maintain confidentiality and appropriately handle sensitive patient, personnel, educational, performance, and departmental information; Thorough knowledge of and ability to adhere to applicable safety policies, procedures, and practices; and Thorough knowledge of and ability to interpret and adhere to applicable federal, state, County, and departmental policies, procedures, laws, and regulations. II. DIFFICULTY OF WORK Work consists of varied, complex tasks requiring the application and interpretation of clinical protocols, educational standards, certification requirements, laws, regulations, policies, and procedures. The individual must exercise independent judgment in assessing educational needs, addressing performance concerns, managing competing priorities, and adapting programs to changing standards, technology, and departmental needs. III. RESPONSIBILITY The individual supervises assigned personnel and is responsible for administering and evaluating the Department’s clinical education, employee-development, Field Training and Evaluation, student-preceptor, certification, and external education programs. General direction is provided by the Assistant Chief of Administration, allowing the individual discretion in establishing priorities and accomplishing assigned objectives. Errors in judgment or performance may result in inadequate employee preparation, certification or regulatory deficiencies, adverse patient-care outcomes, or reduced departmental effectiveness. IV.PERSONAL WORK RELATIONSHIPS The individual maintains regular contact with departmental personnel, the Medical Director, instructors, students, County personnel, educational institutions, healthcare organizations, public safety agencies, vendors, community organizations, and the general public. These contacts are necessary to exchange information, coordinate programs, provide instruction and guidance, address educational or performance concerns, and accomplish departmental objectives. V. PHYSICAL EFFORT AND WORK ENVIRONMENT Physical Requirements: Individual performs sedentary to heavy work, which may require lifting, carrying, pushing, or pulling patients, materials, or equipment weighing up to one hundred (100) pounds occasionally, with or without assistance. Individual must be able to perform the essential physical requirements of a Paramedic when required. Physical Activity: Physical activity may include sitting, standing, walking, climbing, balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, carrying, grasping, and performing repetitive motions. Individual must possess sufficient strength, mobility, coordination, and manual dexterity to operate office, instructional, simulation, and emergency medical equipment and perform clinical duties when required. Visual Activity: Individual must possess sufficient visual acuity to operate computers and view computer screens, read and review documents and clinical records, operate instructional and emergency medical equipment, drive during daytime and nighttime hours, and perform clinical and emergency-response duties. Job Location: Individual works in office, classroom, training, vehicle, and emergency-response environments and may be exposed to adverse weather conditions, temperature extremes, traffic hazards, noise, bodily fluids, infectious diseases, hazardous materials, and other conditions associated with emergency medical services.

Supervises assigned Shift Clinical Educators and coordinates the selection, development, mentoring, and evaluation of departmental instructors, educators, Field Training Officers, and preceptors;

Serves as the Department’s Field Training and Evaluation Program (FTEP) Coordinator and oversees program administration, including employee assignments, scheduling, progression, evaluations, documentation, completion requirements, and coordination with Field Training Officers and supervisors;

Oversees new-employee clinical progression and provides or coordinates clinical education, coaching, competency development, retraining, and remediation when performance or educational deficiencies are identified;

Serves as the Department’s Student Preceptor Coordinator and oversees student clinical ride-time experiences, including relationships with educational institutions, student and preceptor assignments, scheduling, evaluations, and required documentation;

Oversees the Department’s American Heart Association (AHA) Basic Life Support (BLS), Heartsaver First Aid, and Resuscitation Quality Improvement (RQI) programs, including compliance, certifications, instructor development, equipment, supplies, and program documentation;

Oversees Commission on Accreditation for Prehospital Continuing Education (CAPCE),

Plans, coordinates, and oversees education and training programs for community members, healthcare organizations, businesses, schools, public safety agencies, and other external partners;

Supports the Captain of Training in developing, coordinating, delivering, and evaluating clinical education, continuing education, certification courses, simulations, and other departmental training initiatives;

Serves as an instructor, educator, evaluator, or subject-matter expert at departmental training programs, clinical events, certification courses, continuing education programs, and other educational activities;

Coordinates instructors, equipment, facilities, scheduling, registration, and other logistical requirements for departmental and external education and training programs;

Oversees employee certification tracking, instructor credentials, training records, attendance records, course-completion records, and other required educational documentation in accordance with applicable departmental, County, regulatory, accreditation, and records-retention requirements;

Serves as Records Custodian for designated clinical education and training records and coordinates training-related payroll and supporting documentation;

Collaborates with the Medical Director, Captain of Training, departmental leadership, Shift Clinical Educators, and other members of the Clinical Team to coordinate departmental education, employee development, and training initiatives;

Establishes and maintains effective working relationships with fire departments, law enforcement agencies, healthcare organizations, educational institutions, emergency response agencies, and other community and regional partners;

Prepares correspondence, reports, schedules, educational materials, program documentation, and other records related to assigned programs and responsibilities;

Performs and maintains proficiency in the essential duties and physical requirements of the Paramedic position;

Operates County vehicles for routine travel and emergency response, including operating emergency vehicles with lights and sirens, during daytime and nighttime hours and in varying traffic, road, and weather conditions;

Demonstrates regular and predictable attendance;

Attends various training sessions, video conferences, and workshops;

Performs typing, word processing, and related computer operations;

Works overtime and outside of typical work schedule/business hours as required; and

Other duties as assigned.

Thorough knowledge of emergency medical services, paramedic practice, clinical protocols, medical equipment, documentation requirements, and applicable standards of care;

Thorough knowledge of adult-learning principles, instructional methods, curriculum development, competency-based education, clinical simulation, employee development, and training-program evaluation;

Thorough knowledge of Field Training and Evaluation Program administration, Field Training Officer and preceptor development, employee clinical progression, and performance evaluation;

Thorough knowledge of clinical education, coaching, retraining, remediation, and competency-development practices;

Thorough knowledge of certification and continuing education requirements, American Heart Association and Resuscitation Quality Improvement program standards, and applicable regulatory, accreditation, and records-retention requirements;

Ability to effectively plan, develop, coordinate, administer, and evaluate clinical education, employee-development, certification, and external training programs;

Ability to develop and deliver effective educational content, lesson plans, presentations, simulations, competency assessments, and other instructional materials for varied audiences;

Ability to assess educational and performance needs, identify deficiencies, develop appropriate education or remediation plans, monitor progress, and evaluate outcomes;

Ability to effectively lead, supervise, coach, mentor, develop, and evaluate assigned personnel, instructors, educators, Field Training Officers, and preceptors;

Ability to coordinate instructors, students, personnel, facilities, equipment, schedules, registration, and other logistical requirements associated with education and training programs;

Ability to establish and maintain accurate certification, credential, attendance, course-completion, payroll, and other training-related records and documentation;

Ability to interpret and apply laws, regulations, accreditation standards, certification requirements, clinical protocols, policies, procedures, and professional guidelines;

Ability to work independently, exercise appropriate discretion and sound judgment, establish priorities, and achieve departmental objectives;

Ability to organize and prioritize work assignments, manage multiple responsibilities, and maintain accuracy while shifting focus in a fast-paced environment;

Ability to communicate complex clinical and educational information professionally and effectively with internal and external customers, both orally and in writing;

Ability to deliver excellent customer service to internal and external customers;

Ability to establish and maintain effective working relationships with departmental personnel, the Medical Director, County officials, educational institutions, healthcare organizations, public safety agencies, students, instructors, vendors, and other community and regional partners;

Proficiency in grammar, professional writing, mathematical skills, spelling, punctuation, and the preparation of reports, correspondence, educational materials, and presentations;

Proficiency in Microsoft Word, Excel, Outlook, learning-management and training-record systems, electronic patient care reporting systems, departmental software, audiovisual and simulation technology, and other technology necessary to perform assigned duties;

Ability to maintain confidentiality and appropriately handle sensitive patient, personnel, educational, performance, and departmental information;

Thorough knowledge of and ability to adhere to applicable safety policies, procedures, and practices; and

Thorough knowledge of and ability to interpret and adhere to applicable federal, state, County, and departmental policies, procedures, laws, and regulations.

Full job descriptions are available on the Class Specifications page.