Capability Lead - GRC

Role described in posting

Key responsibilities

• Align offers with global product strategy and maintain market relevance, sustainability, competitiveness, and suitability across geographies.
• Manage product and service portfolios, offer-management resources, and a team of Senior Service Offer Management Managers.
• Develop strategies and roadmaps, oversee implementation across business divisions, and define product specifications after assessing feasibility.
• Develop pricing models and contribute to promotional approaches and sales and distribution channels.
• Manage portfolio lifecycle, enhancement backlogs, and retirement of features or offers according to client needs, market conditions, and company strategy.
• Define MVPs for new or enhanced offers and support go/no-go decisions.
• Conduct win-loss reviews, analyze offer profit and loss, and improve offers with teams across the business.
• Oversee offer launches, modifications, optimization, and termination in response to market opportunities.

Qualifications and experience

• Extensive knowledge of market segments, product portfolio categories, product lifecycles, technology solutions, and product-management disciplines and tools.
• Financial awareness, commercial acumen, strategic thinking, strong analysis and solution formulation, and presentation and public-speaking ability.
• Excellent verbal and written communication; strong people-management and coaching skills.
• Understanding of organizational transformation and change programs, related technologies, and product functionality and capability.
• Bachelor’s degree or equivalent in Information Technology, Computer Science, Business, or a related field.
• Relevant certifications such as Scaled Agile and ITIL are beneficial, not mandatory.
• Extensive experience in a similar position and in the technology industry; global technology services experience is preferred.
• Strong track record managing product implementation.

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