Call Verification Officer – Financial Institution (Leading Bank – UAE)
Skills
About This Role
Overview
We are hiring for a reputed **leading bank in the UAE** for the role of **Call Verification Officer** in the banking/financial services department.
Job Responsibilities
- Conduct outbound verification calls to customers after loan/credit card applications
- Verify customer identity, documents, and application details as per bank compliance
- Ensure customer consent is properly confirmed and recorded
- Maintain accuracy in data entry and call documentation
- Identify discrepancies, incomplete applications, or suspicious cases and escalate accordingly
- Follow strict banking guidelines including KYC and AML policies
- Coordinate with sales and operations teams for clarification when required
- Meet daily/weekly call verification targets and turnaround timelines
- Ensure professional customer interaction at all times
Requirements
- **Arabic & English speaking (Mandatory)**
- Must be **on Spouse Visa (Husband/Wife visa only)**
- Previous experience in banking, call verification, or call center preferred
- Strong communication and listening skills
- High attention to detail and accuracy
- Basic understanding of banking products (loans/credit cards) is an advantage
What We Offer
- Opportunity to work with a **leading bank in the UAE**
- Competitive salary package
- Professional banking environment
- Growth opportunities in banking operations & compliance
- Pay: AED2,500.00 - AED3,500.00 per hour
Application Question(s)
- Do you have Spouse visa ?
Language
- Arabic (Required)
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