Call Center Representative
Full Job Posting
Why Join Us?
Work from the comfort of your home
No nights or weekends required at this time
Monthly bonus opportunities - earn up to an additional $200/month
Internet allowance up to $60/month for work expenses
Opportunity to grow your career with a supportive team
Health coverage, 401(K) retirement plan, PTO, paid holidays, and wellness days to support your health, financial well-being, and work-life balance
Summary of Essential Job Functions:
Assist our pediatric and/or orthodontic dental offices
Handle inbound and outbound phone calls
Follow up with patients to confirm appointments, provide pre-visit instructions, and address any changes or cancellations
Verify insurance eligibility
Register new patients
Collect and update patient information in the dental office’s database, ensuring accuracy and confidentiality
Maintain a professional and courteous tone during all interactions with patients, fostering a positive and welcoming environment
Qualifications
- Applicants must reside in El Paso, TX
- Applicants must be bilingual (English/Spanish)
- 1+ year of customer service experience preferred
- Reliable, dependable, and self-motivated
- Coachable and willing to learn
- Comfortable working remotely and using technology
About Kids Dental Brands
Doctor-owned network of pediatric dental and orthodontic clinics.
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