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Call Center Agent

Gulf Pearl Dental & Medical Center
Abu Dhabi, UAE
Full-time
Entry
Onsite
Discovered 3 days ago
Call center operationsPatient appointment schedulingArabicEnglishCustomer servicePatient communications

Full Job Posting

Role overview

A growing dental and dermatology center in Al Shamkha, Abu Dhabi, is hiring a call center agent to serve as the first point of contact for patients.

The position is full-time and on-site; full training is provided.

What you will do

  • Handle patient calls and WhatsApp enquiries in Arabic and English.
  • Follow up with new leads and book appointments.
  • Confirm and remind patients about visits.
  • Share information about the center's services and offers.

What the employer is looking for

  • Fluent Arabic and good English.
  • Friendly, confident communication.
  • Customer service or call center experience is a plus; fresh graduates are welcome.

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