Cafe Manager
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
We are seeking an experienced, proactive, and customer-focused Cafe Manager to oversee the daily operations of the café and ensure an exceptional customer experience.
Key Skills for This Role
Full Job Posting
Overview
We are seeking an experienced, proactive, and customer-focused Cafe Manager to oversee the daily operations of the café and ensure an exceptional customer experience.
The Cafe Manager will be responsible for managing staff, maintaining operational standards, driving sales, controlling costs, and ensuring the café operates efficiently and profitably.
Operations Management
- Oversee the day-to-day operations of the café
- Ensure smooth opening and closing procedures
- Maintain high standards of cleanliness, presentation, and hygiene
- Ensure compliance with health and safety regulations
Team Management
- supervise, and motivate café staff
- Prepare staff schedules and manage attendance
- Foster a positive and professional work environment
- Monitor employee performance and provide ongoing feedback
Customer Experience
- Deliver outstanding customer service at all times
- Handle customer feedback, complaints, and inquiries professionally
- Build strong relationships with regular customers and enhance customer satisfaction
Inventory Management
- Control operational costs and minimize waste
- Oversee stock levels, ordering, and supplier coordination
Quality Control
- Ensure consistency in food and beverage quality
- Maintain café standards for service, presentation, and ambiance
- Work closely with the kitchen/barista team to improve efficiency and product quality
Requirements
- Previous experience as a Cafe Manager, Restaurant Manager, or similar hospitality role
- Strong leadership and team management skills
- Excellent communication and customer service abilities
- Good understanding of café operations, inventory management, and budgeting
- Ability to work under pressure in a fast-paced environment
- Flexible schedule, including weekends and holidays if required
- Proficiency in POS systems and basic reporting tools
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career