Business Systems Engineer III, Metronome - Confluent
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- About the Role Confluent’s Business Systems team is looking for a Business Systems Engineer III to help build and operate the systems that power a modern, consumption-based SaaS business. In this role, you will be a hands-on technical owner for executing improvements and enhancements in the Metronome platform. You will configure, design, develop, test, deploy, and debug business systems solutions that support usage, pricing, billing, entitlements, invoicing, and related financial processes. You will work closely with experienced engineers, business systems partners, Finance, Revenue Operations, Engineering, Data, and other stakeholders to turn well-defined business needs into reliable production outcomes. This is an execution-focused role for an engineer who takes pride in quality, learns complex systems quickly, and delivers with speed. You will work within established architecture and delivery patterns while building the judgment to identify risks, clarify requirements, and recommend better approaches. Your work will directly improve the reliability, scalability, and usability of systems that are critical to Confluent’s business. What You Will Do ● Own the delivery of moderate-complexity Metronome enhancements from technical discovery and implementation through testing, deployment, and post-release validation. ● Configure and extend Metronome to support usage, pricing, rating, billing, entitlement, invoicing, and downstream financial workflows. ● Translate business requirements and solution designs into clear technical tasks, configurations, code changes, test cases, and release plans. ● Develop platform customizations, scripts, APIs, integrations, and automation using established patterns and sound engineering practices. ● Design and implement changes that are readable, testable, secure, maintainable, and resilient to expected edge cases and errors. ● Build and execute unit, integration, regression, and user acceptance testing for system changes; investigate failures and drive issues to resolution. ● Deploy changes using established version-control, release-management, change-management, and production-readiness practices. ● Debug issues across configurations, code, integrations, data, and dependent systems; use a systematic approach to isolate root causes and implement durable fixes. ● Trace data flows and dependencies across Metronome and connected systems, identifying downstream impacts before changes are released. ● Maintain clear technical documentation, deployment notes, test evidence, troubleshooting guidance, and operational runbooks. ● Participate in design reviews, code reviews, backlog refinement, planning, and other delivery ceremonies; provide constructive input and ask effective questions. ● Communicate progress, risks, blockers, and tradeoffs clearly, escalating decisions that require broader architectural or business judgment. ● Partner with business stakeholders and technical teams to clarify requirements, validate outcomes, and deliver solutions that improve operational efficiency. ● Contribute to shared engineering practices, knowledge sharing, and continuous improvement across the Business Systems team.
ABOUT BUSINESS UNIT
The IBM Finance organization is responsible for driving enterprise performance and transformation. We are the financial stewards of IBM, delivering IBM’s financial strategy, developing new business models, and mitigating enterprise risk. Do you have a passion for creating business value? Join our team in accounting, financial planning, pricing, business controls, tax, treasury, business development (acquisitions & divestitures), and global financing.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
ABOUT IBM
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS
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