Business Systems Analyst - Maintenance, Procurement, and Inventory

Role overview

Responsibilities

• Build collaborative relationships with business stakeholders and system owners; serve as primary analyst for STEPFx EAM and related processes.
• Partner with Supply Chain, Operations, Maintenance, and Finance to identify process and system improvements.
• Manage application incidents, perform root cause analysis, resolve problems, and escalate issues.
• Support maintenance workflows such as work orders, preventive maintenance, inspections, repairs, and asset lifecycle management.
• Support inventory processes including replenishment, transfers, receiving, adjustments, cycle counts, and accuracy initiatives.
• Support procurement processes including vendor management, requisitions, purchase orders, receiving, and invoice matching.
• Support Finance workflows involving inventory valuation, cost tracking, and accruals.
• Participate in the software lifecycle from initiation and planning through development, testing, implementation, and support.
• Deliver end-user training; maintain master data quality and governance; develop reports, dashboards, integrations, and automated workflows.
• Coordinate business system projects and enhancements, lead user acceptance testing and deployment validation, prioritize initiatives, and provide after-hours support as required.

Qualifications

• Degree or diploma in Information Systems, Business Administration, Supply Chain, Operations Management, Finance, Computer Science, or a related discipline.
• 3–7 years of experience as a Business Systems Analyst, Functional Analyst, or in a similar role.
• Experience supporting EAM, CMMS, maintenance management, inventory, or procurement systems; strong understanding of related operational processes.
• Experience as a functional lead or primary business systems resource, including issue resolution, enhancement planning, testing, and user support.
• Knowledge of operational and financial workflows, including purchase orders, inventory transactions, receiving, vendor invoices, and cost tracking.
• Ability to gather requirements, facilitate workshops, document processes, deliver training, and support implementations or continuous improvement.
• Strong analytical, problem-solving, process improvement, reporting, data analysis, integration, and data quality capabilities.

Additional assets

• Salesforce experience is a strong asset.
• ERP experience such as Microsoft Dynamics 365 Business Central is an asset.
• Familiarity with Power BI, SQL, Power Platform, or related reporting and automation technologies.
• Industrial, maintenance, field service, or energy services experience is preferred.

What STEP offers

• Benefits package starts on day one, with an option to upgrade; RRSP matching, potential paid training, fuel discount, corporate discounts, and employee referral bonus are offered.
• Other offerings include community investment, social activities, training opportunities, and career growth.

About STEP