Business Systems Analyst (Logistics Automation)

Role overview

Duties

• Identify, analyze, and document business and system requirements for logistics and warehouse automation.
• Develop functional specifications, process maps, and acceptance criteria incorporating occupational health and ergonomic limits into AGV and robotic sorting routes.
• Define requirements for shipment changes, missing documentation, customs discrepancies, and cases requiring human-in-the-loop review.
• Analyze information systems and physical workflows, identify inefficiencies, and recommend software-hardware solutions that improve accuracy and reduce workplace fatigue.
• Analyze warehouse ergonomics and translate staff movement data into WMS design constraints.
• Work with software developers and hardware vendors to integrate HRI safety protocols into business information systems.
• Clarify requirements across business users, engineering, and support teams where digital instructions meet physical work.

Requirements

• Bachelor’s degree in kinesiology, ergonomics, business administration, information systems, or a related discipline.
• Experience in logistics, warehousing, freight forwarding, or cross-border operations.
• Experience analyzing workflows and translating business needs into system requirements, functional specifications, process maps, and acceptance criteria.
• Strong analytical, technical documentation, and problem-solving skills; effective communication and cross-functional collaboration.
• Knowledge of biomechanics and occupational ergonomics is an asset.

Pay

• Pay starts at $43.00 per hour. Expected hours are 35 per week.

Workplace

• Work location is in person.