Business Systems Analyst

Indianapolis, IN, USA

Full-time

Business Systems Analyst assists in requirements gathering and documentation of functionality for modifications or enhancements to existing or new software products by performing the following duties personally or through other team members. Or with experience, leads projects with support of others. This is accomplished by participation in customer projects or internal initiatives.

Create and maintain functional specification documents for software products supporting other BSA's or for own project.

Communicate with other BSAs and/or project stakeholders to gather requirements and system functionality with goal of receiving approval of project functional specification.

Work with the project’s BSAs and/or customer to define and simplify requirements.

Work with the internal and external project team to build the User Acceptance Test Plan.

Develop system (overview and detailed) work flows that meet project requirements for each functional area of the system.

Create and maintain product level requirements, standard work flows, and module descriptions for software products.

Assist QA group in their efforts as needed to develop test plans and perform testing.

Participates in internal integration testing activities to ensure continuous control over materials and products.

Assist the Training and Development team with training material creation/maintenance.

Assist with customer training.

Provide Sales and Operations groups with product support.

Work with project manager or Sales as Software Change Requests (SCR’s) are created.

Assist with training Sales and Operations groups on new products or changes to existing products.

Participate in on-site training, testing, project go-live as needed. Besides helping to provide project continuity, this is a great learning experience.

Responsible for helping to educate the company on our software products. This may be accomplished through assisting with lunch time training sessions, email blasts, etc.

Experienced in writing user documentation and conducting end-user training.

Well organized for tracking and resolving open questions to help see the project through completion of the Functional Specification phase.

Consistently communicate with the Business Systems Analyst Team Lead and Manager both good news and bad news.