Business Systems Analyst II - Analytics

Role overview

Specific duties

• Design, develop, and maintain reports, dashboards, and analytics for the Vehicle Personal Property and Business Divisions.
• Analyze operational data to improve performance, processes, compliance monitoring, and service delivery.
• Review reporting for accuracy and business relevance; retire redundant, outdated, or unused reports.
• Manage external stakeholder reporting in accordance with applicable regulations and requirements.
• Validate data, coordinate with external partners, and meet mandated reporting deadlines.
• Support, maintain, and enhance core business applications; troubleshoot complex application and data issues with technology teams and vendors.
• Use analytics tools to identify and correct duplicate, incomplete, and inaccurate records.
• Gather business and technical requirements and prioritize work based on impact, effort, and deadlines.
• Develop and deliver training, documentation, and user support.

Minimum qualifications

• Bachelor's degree in Computer Science, Management Information Systems, Decision Support Systems, Business Analytics, or a related field, or qualifying additional experience substituted year for year.
• Some experience in a technology-related role involving business systems, reporting, analytics, application support, or a related area.
• Advanced SQL skills.

Ideal candidate qualifications

• Analytical and problem-solving ability, including translating business needs into reports and metrics.
• Experience designing reports, dashboards, analytics solutions, or data feeds.
• Knowledge of data quality, data integrity, and reporting governance.
• Clear communication, prioritization, and organization skills.
• Experience developing documentation, training, and user-support resources.

Desirable experience

• Data extraction, validation, cleansing, and quality control.
• Gathering and documenting business and technical requirements; supporting customized enterprise applications.
• Coordinating technical issues with technology teams or vendors; experience in tax administration, local government, finance, compliance, or another regulated operation.

Application notice

• Applicants must complete all application sections and supplemental questions; a resume does not replace a completed application.
• A pre-hire background check will be conducted for selected candidates.