Business Systems Analyst II

Role overview

Key responsibilities

• Identify, document, and prioritize business requirements with stakeholders.
• Analyze processes and recommend improvements; translate business needs into functional requirements, user stories, process flows, and specifications.
• Collaborate across project teams through the project lifecycle and support implementation, testing, validation, and deployment.
• Facilitate requirements sessions, stakeholder meetings, and solution-design discussions.
• Evaluate enhancements, optimize processes, and maintain project documentation, process maps, and training materials.
• Support Waterfall, Agile, or Lean projects and provide ongoing business application analysis and support.

Core competencies

• Business analysis, requirements gathering, process documentation, and analytical problem-solving.
• Knowledge of SDLC methods, including Waterfall and Agile/Lean frameworks.
• Written, verbal, and interpersonal communication; stakeholder relationships and meeting facilitation.
• Ability to manage multiple priorities, work in a fast-paced environment, and deliver accurate, high-quality results.
• Advanced Microsoft Excel skills, including PivotTables, lookup functions, and data analysis, are strongly preferred.

Required qualifications

• At least 3 years of business systems analysis or related experience.
• Experience gathering, documenting, and managing business and system requirements.
• Experience supporting technology-related projects and business system implementations.
• Strong analytical, organizational, and communication skills.
• Ability to work effectively with technical and non-technical stakeholders.

Preferred qualifications

• Three to five years of experience with Waterfall SDLC or Agile/Lean methodologies.
• Bachelor's degree or higher; advanced Microsoft Excel skills.
• Experience supporting enterprise business systems and process improvement initiatives.
• Professional certification related to business analysis, Agile methodologies, or project delivery.
• Experience in financial services, insurance, or a highly regulated industry.

Compensation

• Targeted salary range is $63,500 to $93,000; actual salary may vary based on location, skills, and experience.

Benefits

• Benefits include health, dental, and vision insurance; mental health benefits and an employee assistance program.
• Paid time away benefits include paid time off, paid parental leave, short-term disability, and a cultural observance day.
• Financial wellbeing benefits include healthcare account contributions, a pension plan, and a 401(k) plan with company matching.