Business Systems Analyst - Contract
Full Job Posting
Who you are:
- Learning Agility:
- Demonstrates initiative in growing technical and business knowledge; eager to expand proficiency in Sitecore XM Cloud and other enterprise platforms.
- Communication:
- Clearly documents requirements and proactively seeks clarification when needed.
- Contributes to building shared understanding among stakeholders and team members.
- Collaboration:
- Works effectively in cross-functional teams, building alignment under the guidance of senior analysts or project leads.
- Technical Acumen:
- Comfortable discussing requirements with technical teams at a functional level, with the aptitude to grow into discussing technical requirements.
- Applies transferable understanding of digital platforms to new tools and ecosystems.
- Problem Solving:
- Identifies issues in requirements, backlog, or process and escalates with recommendations.
- Demonstrates growing independence in resolving moderately complex challenges.
- 4+ years of experience working on digital initiatives, software development, or IT projects as a Business Systems Analyst, or in a similar role.
- Familiarity with digital ecosystems such as ERP, PIM, marketing automation, personalization, or customer service tools.
- Basic to intermediate knowledge of API-driven integrations and data interchange across the customer journey.
- Bachelor’s Degree (or foreign equivalent) required.
- Demonstrated experience supporting backlog management, writing user stories, participating in backlog refinement, iterative delivery, and UAT.
- Experience working in agile delivery environments, with familiarity in Scrum or Kanban.
- The above description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
What you bring:
- 4+ years of experience working on digital initiatives, software development, or IT projects as a Business Systems Analyst, or in a similar role.
- Experience working with enterprise CMS platforms (such as Sitecore, Optimizely, Contenstack, Adobe Experience Manager (AEM) preferred).
- Familiarity with digital ecosystems such as ERP, PIM, marketing automation, personalization, or customer service tools.
- Agency/consultancy experience highly preferred.
- Basic to intermediate knowledge of API-driven integrations and data interchange across the customer journey.
- Bachelor’s Degree (or foreign equivalent) required.
- Demonstrated experience supporting backlog management, writing user stories, participating in backlog refinement, iterative delivery, and UAT.
- Experience working in agile delivery environments, with familiarity in Scrum or Kanban.
- Certifications in Agile, Scrum, or Product Ownership are a plus (e.g., CSPO, SAFe PMPO, CSM).
- Experience with Jira/Confluence toolset preferred.
- The above description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Preferred Qualifications
- Experience working with enterprise CMS platforms (such as Sitecore, Optimizely, Contenstack, Adobe Experience Manager (AEM) preferred).
- Agency/consultancy experience highly preferred.
- Certifications in Agile, Scrum, or Product Ownership are a plus (e.g., CSPO, SAFe PMPO, CSM).
- Experience with Jira/Confluence toolset preferred.
Responsibilities
- Translate business needs into well-structured user stories with descriptions and acceptance criteria.
- Leads backlog refinement by ensuring requirements are clear, feasible, and aligned with business goals.
- Assist in solution design sessions, providing documentation and clarifications.
- Support scope management by documenting changes and raising feasibility concerns to senior analysts or project leads.
- Identify potential risks or blockers and escalate for guidance and resolution.
- Gather stakeholder input to inform backlog prioritization, ensuring requirements reflect business priorities and dependencies.
- Act as a liaison between business and technical teams under senior guidance, fostering alignment and shared understanding.
- Participate in agile ceremonies such as sprint planning, backlog grooming, daily stand-ups, and retrospectives.
- Collaborate with developers, QA, and product teams to ensure delivery readiness and quality outcomes.
- Maintain a transparent and organized backlog, ensuring items are development ready.
- Ensure traceability between business goals and user stories.
- Develop an intermediate understanding of the digital ecosystem, including CMS, CRM, and related engagement platforms.
- Contribute to team knowledge sharing, documentation, and process improvement efforts.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Horizontal Digital
Integration Architect - MuleSoft
Jaipur, IND
Horizontal Digital is an experience-forward consultancy. So, what does this mean? We help organizations not only meet ever-increasing customer expectations but set the bar higher in the process. And we deliver on this pr
Data Architect- Salesforce/Informatica
Jaipur, IND
Horizontal Digital is an experience-forward consultancy. So, what does this mean? We help organizations not only meet ever-increasing customer expectations but set the bar higher in the process. And we deliver on this pr
Senior Shopify Developer (Contract Role)
, IND
Senior Shopify Developer At Horizontal Digital, we hold ourselves to one key belief: You’re only as good as your worst customer experience. This manta is what drives our digital consultancy to think beyond the easy answe
Senior Front End Developer (3 months contract)
, IND
Senior Front End Developer At Horizontal Digital, we hold ourselves to one key belief: You’re only as good as your worst customer experience. This manta is what drives our digital consultancy to think beyond the easy ans
Project Manager
Vadodara, IND
Project Manager At Horizontal Digital, we hold ourselves to one key belief: You’re only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy answers and i
Senior Sitecore Developer (Contractor)
, IND
Senior Sitecore Developer At Horizontal Digital, we hold ourselves to one key belief: You’re only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy ans
Senior Business Systems Analyst - Content Management Systems - Contract
, USA
Must have experience working with enterprise CMS platforms, Sitecore experience preferred. At Horizontal Digital, we hold ourselves to one key belief: You’re only as good as your worst customer experience. This mantra i
Senior Project Manager - Contract
, USA
At Horizontal Digital, we hold ourselves to one key belief: You’re only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy answers and instead create we
Integration Architect - MuleSoft
Jaipur, IND
Data Architect- Salesforce/Informatica
Jaipur, IND
Senior Shopify Developer (Contract Role)
, IND
Senior Front End Developer (3 months contract)
, IND
Project Manager
Vadodara, IND
Senior Sitecore Developer (Contractor)
, IND
Senior Business Systems Analyst - Content Management Systems - Contract
, USA
Senior Project Manager - Contract
, USA