Business Systems Analyst, Business Intelligence, Information Services – Temporary Full-Time (1.0)

Position summary

Responsibilities

• Gather application requirements from users, managers, and clinical leaders; assess workflow impacts of features and proposed process changes.
• Analyze workflows, data collection needs, and technical considerations, including potential patient-care benefits, cost and time savings, and risks.
• Document application specifications and implement prioritized changes through configuration and testing.
• Troubleshoot user issues, provide application support, and demonstrate new or upgraded features.
• Design reports with other report writers and maintain communication with vendors about hospital needs.
• Coordinate user training; develop and present training materials and manuals.
• Document project decisions, system designs, configurations, FAQs, and standard operating procedures.
• Recommend application policies and work procedures; monitor system use and advise leaders on optimization.
• Maintain work-related and application knowledge through training and vendor courses; participate in user groups and share best practices.
• Perform work in accordance with occupational health and safety requirements and other related duties as assigned.

Qualifications

• A relevant university degree, a graduate certificate in Digital Health or a similar program, or relevant experience and formal training with demonstrated performance is essential.
• At least 2 years of relevant experience is essential.
• Advanced SQL query writing and advanced design and deployment of BI visualization tools are essential.
• Computer proficiency, strong organization and time management, concise communication, analytical and problem-solving skills, and effective stakeholder relations are essential.
• Working knowledge of applicable occupational health and safety legislation and relevant workplace policies is essential.
• A Level 1 Criminal Record Check is essential.
• Healthcare experience and basic clinical workflow and terminology understanding are preferred.
• Epic and/or Epic Cogito experience or Caboodle certification, and experience with moderately complex integration projects, are preferred.
• French/English bilingualism is preferred; proficiency will be assessed and the required profile must be met before hire.

Role focus

• The position supports electronic patient record and hospital information systems and develops reports and dashboards, including Epic reports.
• The role involves system configuration, testing, user support, workflow analysis, and training.

Compensation

• The compensation pay range is $41.93–$50.97; the description does not state a pay cadence.

Term

• The title describes the position as temporary full-time (1.0); the source URL indicates an end date in March 2028.

Hiring process

• Candidates meeting essential and preferred qualifications may be assessed through a written test, practical exam, or other testing.