Business Systems Analyst
Role Overview
The Business Systems Analyst serves as a liaison between business teams and Technology, helping ensure enterprise applications and business processes are aligned, documented, and continuously improved.
This role will work closely with Operations, Supply Chain, Quality, Finance, and divisional teams to understand current processes, identify gaps, define requirements, support application changes, and help drive projects through testing, implementation, and adoption.
The successful candidate will be process-oriented, curious, and comfortable working directly with end users and business leaders to determine whether a problem is caused by process, system configuration, training, data, or a need for new functionality.
Key Skills for This Role
Full Job Posting
COMPANY DESCRIPTION:
The leading solutions partner serving the global nutrition & wellness industry, INW is a portfolio company of Cornell Capital with over 1,800 associates across our U.S. footprint.
The leading solutions partner serving the global nutrition & wellness industry, INW is a portfolio company of Cornell Capital with over 1,800 associates across our U.S. footprint.
The Company’s operations include formulation and production of nutrition products across a spectrum of formats, unique R&D capabilities, market insights and a focus on quality and customer service.
The Company’s operations include formulation and production of nutrition products across a spectrum of formats, unique R&D capabilities, market insights and a focus on quality and customer service.
In total, INW serves 150+ customers across the nutrition & wellness industry including sports nutrition, diet, energy, hydration, personal care, cosmetics, pet care and other related subsectors.
In total, INW serves 150+ customers across the nutrition & wellness industry including sports nutrition, diet, energy, hydration, personal care, cosmetics, pet care and other related subsectors.
The Company is headquartered in the Salt Lake City, UT area and includes six operating divisions that span a footprint exceeding 1,500,000 sq. ft. both domestically and internationally: INW / Bee Health – Bridlington, UK – production of powders, tablets, capsules, liquids and cosmetics INW / Capstone – Ogden, UT – production of powders, tablets and capsules INW / Dallas One – Dallas, TX – production of liquids, gel packs and cosmetics INW / Living Ecology – Henderson, NV – production of nutrition and functional fruit bars, as well as capsules INW / Phoenix Formulations – Phoenix, AZ – production of powders, tablets, and capsules INW / ProForm – Benicia, CA – production of powders concentrated across all types of protein
The Company is headquartered in the Salt Lake City, UT area and includes six operating divisions that span a footprint exceeding 1,500,000 sq. ft. both domestically and internationally:
INW / Bee Health – Bridlington, UK – production of powders, tablets, capsules, liquids and cosmetics
INW / Bee Health – Bridlington, UK – production of powders, tablets, capsules, liquids and cosmetics
INW / Capstone – Ogden, UT – production of powders, tablets and capsules
INW / Capstone – Ogden, UT – production of powders, tablets and capsules
INW / Dallas One – Dallas, TX – production of liquids, gel packs and cosmetics
INW / Dallas One – Dallas, TX – production of liquids, gel packs and cosmetics
INW / Living Ecology – Henderson, NV – production of nutrition and functional fruit bars, as well as capsules
INW / Living Ecology – Henderson, NV – production of nutrition and functional fruit bars, as well as capsules
INW / Phoenix Formulations – Phoenix, AZ – production of powders, tablets, and capsules
INW / Phoenix Formulations – Phoenix, AZ – production of powders, tablets, and capsules
INW / ProForm – Benicia, CA – production of powders concentrated across all types of protein
WHY WORK FOR INW?
At INW, you’ll find a collaborative and challenging work environment that is built around our mission to be the world’s leading solutions partner serving the global Nutrition & Wellness industry.
At INW, you’ll find a collaborative and challenging work environment that is built around our mission to be the world’s leading solutions partner serving the global Nutrition & Wellness industry.
Specifically, in this role, you will work alongside the executive and divisional teams to develop and execute the company’s business system roadmap, aligning it with business objectives.
Business Process & Requirements
- Work with business stakeholders to document current-state processes, requirements, pain points, and desired outcomes.
Work with business stakeholders to document current-state processes, requirements, pain points, and desired outcomes.
- Identify opportunities to improve, simplify, and standardize business processes across
Identify opportunities to improve, simplify, and standardize business processes across
Translate business needs into clear functional requirements for ERP, enterprise applications, development teams, and vendors.
Translate business needs into clear functional requirements for ERP, enterprise applications, development teams, and vendors.
- Help distinguish between process issues, system limitations, configuration needs, training gaps, and true development requirements.
Help distinguish between process issues, system limitations, configuration needs, training gaps, and true development requirements.
- Facilitate discussions between business and technical teams to ensure shared understanding of requirements and decisions.
Application & Project Support
- Support ERP, LIMS, QMS, SaaS, and other enterprise application
Support ERP, LIMS, QMS, SaaS, and other enterprise application
- Assist with upgrades, migrations, implementations, integrations, and application improvement
Assist with upgrades, migrations, implementations, integrations, and application improvement
- Coordinate functional testing, user acceptance testing, issue tracking, and go-live
Coordinate functional testing, user acceptance testing, issue tracking, and go-live
Help maintain application documentation, process maps, support procedures, and business ownership information.
Help maintain application documentation, process maps, support procedures, and business ownership information.
- Partner with the Director of Enterprise Applications to support application roadmaps, prioritization, and risk remediation.
Business Partnership & Adoption
Build strong working relationships with divisional and functional
Build strong working relationships with divisional and functional
Spend time understanding how business processes are performed in practice, including within manufacturing and operational environments.
Spend time understanding how business processes are performed in practice, including within manufacturing and operational environments.
Support user training, communication, and adoption of new processes and system
Support user training, communication, and adoption of new processes and system
Help ensure new solutions are used consistently and deliver the intended business
Help ensure new solutions are used consistently and deliver the intended business
Provide ongoing support for process and application improvement opportunities identified by the
Data & Continuous Improvement
Assist with validating reporting requirements, data definitions, and business
Assist with validating reporting requirements, data definitions, and business
- Identify process or data-quality issues that affect application performance or reporting
Identify process or data-quality issues that affect application performance or reporting
- Support continuous improvement initiatives through process analysis, root-cause investigation, and measurement of outcomes.
Support continuous improvement initiatives through process analysis, root-cause investigation, and measurement of outcomes.
Maintain clear documentation of decisions, requirements, processes, and system
REQUIRED QUALIFICATIONS:
- Experience as a Business Systems Analyst, Business Analyst, ERP Analyst, or similar role supporting business applications and process improvement.
Experience as a Business Systems Analyst, Business Analyst, ERP Analyst, or similar role supporting business applications and process improvement.
- Strong understanding of business process analysis, requirements gathering, testing, and
Strong understanding of business process analysis, requirements gathering, testing, and
- Experience working with ERP or other enterprise business
Experience working with ERP or other enterprise business
Ability to communicate effectively with both technical teams and business
Ability to communicate effectively with both technical teams and business
Strong documentation, organization, problem-solving, and facilitation
Strong documentation, organization, problem-solving, and facilitation
Ability to manage multiple priorities and support complex cross-functional
PPREFERRED QUALIFICATIONS:
- Experience in manufacturing, supply chain, quality, inventory, finance, or related operational
Experience in manufacturing, supply chain, quality, inventory, finance, or related operational
Experience with JD Edwards, Deacom, Sage, Microsoft Dynamics, or similar ERP
Experience with JD Edwards, Deacom, Sage, Microsoft Dynamics, or similar ERP
Experience with LIMS, QMS, or other regulated business
Experience with LIMS, QMS, or other regulated business
Familiarity with SQL, reporting tools, integrations, or data
Familiarity with SQL, reporting tools, integrations, or data
Experience supporting ERP implementations, upgrades, migrations, or business-process standardization
Experience supporting ERP implementations, upgrades, migrations, or business-process standardization
Experience working across multiple locations or business
About INW Manufacturing
Private U.S. contract manufacturer producing dietary supplements, sports nutrition, personal-care and wellness products for global brands.
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