Business System Analyst - Pharmaceutical

Role overview

Job functions

• Provide sales analytics, pipeline analysis, and forecasting support; contribute to sales review and performance meetings.
• Measure and communicate individual and team sales KPIs, analyze results against goals, and identify trends and areas of weakness.
• Create and distribute sales reports and dashboards; support Salesforce data management, dashboard maintenance, and CRM data quality.
• Support Salesforce, LIMS, ELN, and other business applications.
• Participate in user acceptance testing, validation, and deployment of system changes.
• Work with product owners to understand requirements and collaborate with operations, sales, IT, and laboratory teams.

Qualifications

• Bachelor’s degree or equivalent experience.
• Experience in pharma, laboratory, testing industry, or commercial operations is listed as a qualification.
• Familiarity with LIMS, Salesforce, or document workflow systems.
• At least 2 years of CRM systems experience; Salesforce is preferred.
• Intermediate Excel skills are required; advanced Excel is preferred, including data analysis and pivoting reports into usable files.
• Proficient user-level skills with LabVantage LIMS.

Benefits

• Benefits include medical, dental, and vision insurance, life insurance, wellness programs, and a 401(k) with company match.
• Other benefits include an employee referral program, annual bonus target, training and development, tuition reimbursement, and paid time off.