Business Process Specialist

What You'll Do

• As an ERP Business Specialist, you'll support ERP-related processes across Viking Electric's branches and departments. Your work will include: Researching and resolving business process and transaction issues Processing ERP-dependent transactions, including credit re-bills and returns Troubleshooting errors related to transactions such as manifests Providing business and system guidance to Viking Electric associates and external partners Monitoring ERP queues and reports for unfinished or aging tasks Working with associates and leaders to resolve outstanding items Helping teams understand and correctly follow business processes and policies Using sound judgment to solve issues that fall outside normal processes Helping document and improve standard operating processes What We're Looking For Required: High school diploma or GED 2–4 years of experience supporting business processes, sales, or accounting-related transactions Comfort working with technology Proficiency with Microsoft Word and Teams You'll be a strong fit if you are: Organized and able to prioritize multiple tasks Detail-oriented and focused on accuracy A strong problem solver with analytical and reasoning skills Comfortable making decisions within established guidelines A clear written and verbal communicator Able to explain information to a variety of audiences Comfortable collaborating across departments Able to work independently and follow through on assignments Experienced with Microsoft Office applications, including Excel, Outlook, Word, and PowerPoint Work Environment This position works in a typical office environment. Limited travel may be required, and occasional additional hours may be necessary to meet deadlines. Why This Role? This role is a good fit for someone who likes being the person others turn to when a process isn't working quite right. You'll combine business knowledge, technology, communication, and problem-solving to help support teams throughout Viking Electric. Ready to put your problem-solving skills to work?