Business Process Specialist II - Learning & Development

Key Responsibilities

• Serve as a subject matter expert for Learning & Development systems and processes by supporting technology administration, system enhancements, issue resolution, and optimization efforts. Manage and execute operational workstreams, ensuring activities are prioritized, organized, and completed in accordance with established timelines, governance standards, and business objectives. Analyze business processes, system capabilities, and operational performance to identify opportunities for increased efficiency, automation, scalability, and continuous improvement. Produce, analyze, and communicate reporting and data insights while supporting data integrity, governance, compliance, audit, and reporting requirements. Coordinate testing, validation, and implementation activities related to system updates, enhancements, releases, and process changes to ensure successful deployment and adoption. Develop and maintain business documentation, process maps, procedures, job aids, and operational standards to promote consistency, compliance, and knowledge transfer. Partner with business leaders, HR teams, vendors, and other stakeholders to gather requirements, provide consultation, resolve issues, and support business initiatives. Identify operational risks, process gaps, dependencies, and complex business issues, providing recommendations and appropriate escalation to support informed decision-making and organizational success. Skills/Qualifications Required High school diploma or GED Minimum two (2) years of experience supporting business systems, operational processes, analytics, project coordination, continuous improvement initiatives, or comparable functions Preferred Bachelor's degree preferred Experience supporting enterprise technology solutions, process management, reporting, testing, and stakeholder support Experience with Learning Management Systems (LMS), HR technology platforms, SAP SuccessFactors, or similar enterprise applications Benefits Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost. Additionally, our employee-partners enjoy:
• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities Company Information Cintas Corporation helps more than one million businesses of all types and sizes get ReadyTM to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index. Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law. This job posting will remain open for at least five (5) days. Job Category: Process Improvement Organization: Corporate Employee Status: Regular Schedule: Full Time Shift: 1st Shift