Business Process Analyst

Role overview

Responsibilities

• Define epic vision, goals, scope, acceptance criteria, success metrics, and high-level roadmap.
• Lead manufacturing stakeholder discovery; decompose epics into features and user stories; prioritize backlogs and align delivery with product strategy.
• Drive Agile/SAFe planning and coordinate product, architecture, development, QA, release, and business stakeholders.
• Maintain requirements, process maps, integration and data-flow diagrams, and decision logs; support testing, UAT, and defect resolution.
• Coordinate training, communications, and operational rollouts; track KPI outcomes and escalate risks.
• Use continuous improvement and Lean thinking to refine processes and reduce waste.

Basic qualifications

• At least 5 years of business analysis or product ownership experience in manufacturing or industrial environments.
• At least 5 years of understanding of manufacturing processes such as discrete or process manufacturing, production planning, shop-floor control, or quality management.

Preferred qualifications

• For Level 4, 7 or more years of relevant business analysis or product ownership experience is preferred.
• Experience with ERP, MES, PLM, and system integrations is preferred.
• Agile tooling experience with Jira or ADO and documentation with Confluence or Macroscope are preferred.
• Strong acceptance-criteria, user-story, process-flow, and technical-handoff writing is preferred.
• Stakeholder influence and communication skills, analytical skills, and comfort with data and metrics are preferred; SQL knowledge is preferred.
• A bachelor's degree in Engineering, Business, Information Systems, or a related field, or equivalent experience, is preferred.

Employment conditions

Pay

• Summary pay range is $95,200–$105,280 for Level 3 and $119,850–$132,540 for Level 4.
• Pay depends on candidate experience and qualifications, market, and business considerations.