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indeed

Business Process Analyst

South Tyneside Council
England, GBR
Full-time
Onsite
£49,817 per annum
Discovered 3 days ago
Business analysisBusiness process mappingStakeholder engagementProcess improvementData analysisSystem implementation

Full Job Posting

Role overview

Join the Council's Digital and ICT Team during a major transformation programme.

Help replace legacy systems, modernize services, and improve outcomes for colleagues and residents.

Responsibilities

  • Lead business analysis across complex transformation projects.
  • Map and review processes, and work with stakeholders to understand challenges and requirements.
  • Design improved ways of working and turn insight, evidence, and user needs into practical recommendations.
  • Support system implementation, testing, and business readiness.
  • Help realize benefits and embed change across services.

Contract and compensation

  • Fixed-term contract for 12 months; a secondment opportunity is available to internal employees.
  • Full-time, 37 hours per week.
  • Salary is £49,817 per annum.

Work location

  • The role is based at Town Hall, South Shields.

Requirements

  • Experienced Business Process Analyst.
  • Experience leading business analysis activities across complex transformation projects.

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