Business Performance Analyst

Role overview

Responsibilities

• Prepare monthly, quarterly, and annual financial reports against budgets and forecasts; explain variances, trends, and performance drivers.
• Monitor financial and operational metrics, including service efficiency, utilization, productivity, quality, and customer satisfaction.
• Identify bottlenecks and improvement opportunities; conduct cost-benefit analyses for operational initiatives.
• Track operational KPIs and create dashboards and scorecards for stakeholders.
• Translate complex data into actionable recommendations and support business cases, negotiations, pricing reviews, and client profitability assessments.
• Maintain reporting systems and visualization tools, protect data accuracy and integrity, and automate routine reporting.
• Develop ad hoc analyses and improve analytical processes, reporting frameworks, decision tools, and performance measurement.

Candidate requirements

• 3–5 years in financial analysis, management accounting, business analysis, or commercial finance in a service organization.
• Track record of influencing decisions through insights; experience with large datasets and reporting systems.
• Advanced Excel skills, including pivot tables, complex formulas, and data modelling.
• BI and visualization tool experience such as Power BI, Tableau, or similar.
• Understanding of financial statements, management accounting, cost analysis, and statistical analysis and forecasting.
• Professional qualifications in Accounting, Business, Economics, or a related quantitative field, or progress toward them, are preferred but not essential depending on relevant experience.
• SQL or database query skills and Corrigo experience are desirable.
• Strong problem-solving, communication, presentation, commercial, collaboration, and adaptability skills; able to handle confidential information.

Hours

• 36.5 hours per week: Monday to Thursday, 8:45–16:40; Friday, 8:45–16:00.

Compensation

• Salary is competitive and negotiable depending on experience.

Benefits

• Benefits include 25 days of holiday plus bank holidays, the option to buy five additional days, a contributory pension, life assurance, and a healthcare scheme.

Role checks

• The source states that a driving licence check and right-to-work check are required; a DBS check may also be required.

Company information