Business Operations Manager

Role overview

Qualifications and experience

• MBA/PGDM in Business Management, Operations, Finance, Marketing, or a related discipline; the candidate profile also lists MBA/PGDM.
• Seven to ten years of relevant experience in business or operations management is required.
• A passport is mandatory.
• Prior overseas-market or international-operations experience is preferred.
• Experience managing teams, clients, vendors, administration, finance coordination, and business operations is an advantage.

Required skills

• Strong business and operational management, leadership, and team-management abilities.
• Strong communication, interpersonal, negotiation, and relationship-management skills.
• Ability to independently manage multiple activities and coordinate multicultural and international teams.
• Strong analytical, problem-solving, decision-making, and execution skills.
• Knowledge of MIS, MS Excel, PowerPoint, and business reporting.
• Willingness to travel internationally as required.

Operations and business performance

• Oversee day-to-day overseas business operations and ensure timely completion of business requirements.
• Monitor business performance, operational costs, revenue, profitability, and expenses.
• Identify operational gaps and implement processes to improve efficiency and productivity.
• Support management in developing and implementing business strategies and operational plans.
• Take responsibility for assigned operational and business objectives.

People, clients, and coordination

• Coordinate management, employees, clients, vendors, consultants, and other stakeholders.
• Build and maintain relationships with clients, business partners, vendors, and stakeholders; resolve client concerns and operational issues.
• Identify new business opportunities and support business development initiatives.
• Coordinate with Head Office and provide regular updates on overseas operations.
• Manage and guide the local team and allocate responsibilities effectively.
• Coordinate recruitment, onboarding, attendance, and employee performance with HR.

Reporting, finance, and compliance

• Prepare MIS reports, operational reports, business reviews, and performance updates for management.
• Coordinate with finance/accounts teams on invoices, payments, expenses, budgets, collections, and financial documentation.
• Ensure proper documentation and compliance with local laws, regulations, licenses, and statutory requirements.
• Manage vendor negotiations, service providers, office administration, and procurement requirements.
• Monitor market conditions, competitors, and business opportunities in the relevant country or region.
• Coordinate meetings, business visits, client interactions, and official activities; maintain effective communication between overseas operations and Head Office.

Pay and benefits

• Pay is ₹60,000–₹80,000 per month.
• Benefits listed are food provided and Provident Fund.

Workplace

• Work location is described as in person.