Business Operations Associate
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Key skills for this role
About the Role
Wear It is looking for a highly organised Business Operations Associate to join their Dubai team. The role involves office administration, customer service, inventory management, order fulfilment, and social media support.
Key Skills for This Role
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Job Description
We are looking for a highly organised, proactive, and detail-oriented Business Operations Assistant to become the first member of our Dubai team.
We specialise in sourcing luxury fashion, accessories, and lifestyle products from Europe/Asia for clients across the GCC.
As we establish our Dubai office, we’re looking for someone who is excited to join a startup environment and play an important role in building the business from the ground up.
This is a hands-on role with a variety of responsibilities, making it ideal for someone who enjoys organisation, problem-solving, and taking ownership.
You’ll work closely with the founder and be involved in many aspects of the business, from operations and administration to customer service, inventory management, and order fulfilment.
As the business grows, this role offers the opportunity to take on greater responsibility and grow with the company.
We are looking for someone who enjoys working independently, takes initiative, and is able to manage their own workload with minimal supervision.
We want someone who is always bringing new ideas and suggestions to the table to improve the husneee
Key Responsibilities
- Manage day-to-day office administration.
- Support the business in increasing sales and achieving monthly targets.
- Add products to the website, including pricing and descriptions.
- Process customer orders and create invoices.
- Organise receipts and documentation for the accountant.
- Photograph products for the website and social media.
- Pack and dispatch customer orders.
- Prepare DHL shipping labels and shipments.
- Monitor stock and inventory.
- Respond to customers via WhatsApp, Snapchat, and TikTok.
- Assist with social media content and management.
- Liaise with suppliers and courier companies.
- Support the founder with daily operations and new projects.
- Brainstorm ideas to help grow the business.
- Maintain the presentation standards of a luxury brand.
Requirements
- Fluent in English and Arabic (spoken and written) – essential. Knowledge of the Khaleeji dialect is highly preferred.
- A genuine interest in luxury fashion, designer brands, and current trends is highly desirable.
- A strong eye for detail and presentation, with the ability to maintain the high standards expected of a luxury shopping experience.
- Confident using computer and able to learn new systems and software quickly.
- Comfortable using Microsoft Office, Google Workspace, and social media platforms.
- Creative mindset with the ability to contribute ideas for content and assist in managing our social media presence.
- Strong written and verbal communication skills with a customer-focused approach.
- Ability to multitask, prioritise workloads, and work independently.
- Comfortable working in a startup environment where responsibilities may evolve as the business grows.
- Strong product photography skills with a good eye for lighting, composition, and presentation.
- Fun and energetic!
Working Hours
- Monday to Saturday
- 9:00 AM – 5:00 PM
- Sunday off
- Flexibility to respond to urgent customer enquiries outside of working hours when required.
- Salary: AED 5,000 –7,000 per month (depending on experience and qualifications).
- If you’re highly organised, enjoy working independently, take initiative, are confident using social media platforms, have a strong passion for luxury products and high-end brands, and possess excellent attention to detail, this could be the perfect role for you.
- We are looking for an immediate starter.
- Applicants who are available to join immediately or within a short notice period will be given preference.
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