Business Office Manager Assistant
Role Overview
Support the Business Office Manager with billing, collections, and daily office operations at a skilled nursing facility.
Work with residents, families, and insurance payers to maintain accurate accounts and resolve billing questions.
Key Skills for This Role
Full Job Posting
About the role
Support the Business Office Manager with billing, collections, and daily office operations at a skilled nursing facility.
Work with residents, families, and insurance payers to maintain accurate accounts and resolve billing questions.
Responsibilities
- Assist with billing and collections for resident accounts, including Medicare, Medi-Cal, managed care, and private pay.
- Post payments, reconcile resident accounts, and follow up on outstanding balances and denied or unpaid claims.
- Respond to billing inquiries from residents, families, and insurance companies.
- Maintain billing records and financial documentation.
- Support daily office operations, cover for the Business Office Manager, and help ensure compliance with billing regulations and facility policies.
What you bring
- At least 1 year of experience in billing, collections, accounts receivable, or a similar role.
- Healthcare, skilled nursing, or long-term care billing experience is strongly preferred.
- Familiarity with Medicare, Medi-Cal, and insurance billing is a plus.
- Strong attention to detail, organizational skills, communication, and customer service.
- Ability to manage multiple priorities in a fast-paced environment.
- Proficiency with billing software and Microsoft Office, including Excel, Word, and Outlook.
Pay and benefits
- Pay is $32–$35 per hour, based on experience.
- A comprehensive benefits package is offered.
Employment type
- Full-time role with a stable schedule.
Workplace
- On-site in Carmichael, California.
About the employer
Whitney Oaks Care Center is a skilled nursing facility serving residents and their families.
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