Business Manager

Requirements

• The Role Marketing brings users in. You own revenue and retention from the first session onward, and you carry the number.
• Review the P&L daily: deposits, subscriptions, discount spend, payouts, contribution margin. Act on anything unusual within 24 hours
• Turn monthly targets into weekly plans, and run the weekly cross-functional review with Product, Marketing, Data and Content
• Own the lifecycle: activation → first recharge → repeat → renewal → win-back
• Build personalized journeys in-app, push, WhatsApp and SMS, in English and Indian languages, triggered by each user's chart, transits and MyLife phases
• Own pricing, offers and paywalls, and test changes against holdout groups
• Track retention, repeat rate, ARPPU and cohort LTV, and share LTV:CAC with the Senior Manager, Marketing
• What We're Looking For
• 2+ years as the named owner of a revenue or retention number in a B2C app
• Reads a P&L fluently: contribution margin, LTV, payback
• Hands-on with MoEngage, CleverTap or WebEngage: you build the segments, triggers and journeys yourself
• Strong SQL; builds your own dashboards in Metabase or similar
• Has run controlled experiments and can show what caused a lift
• Gets Product and Data to ship your priorities without authority over them
• Builds AI agentic workflows to ship faster
• Good to Have
• Wallet or subscription monetization, including auto-pay renewals
• Bharat/T2-T3 and vernacular users, and 0-1 startup experience
• Must-have skills
• Customer Retention, P&L Management
• Good-to-have skills
• CRM, Growth Hacking
• 3+ yrs
• Location: Bengaluru
• Job Type: Full-time
• We are looking for a commercially driven Business Manager – Revenue & Retention to take end-to-end ownership of a consumer business unit, with direct responsibility for revenue, retention, monetization, and customer lifecycle growth.
• The role is suited for a highly analytical and execution-oriented professional who can operate like a mini business owner—translating business targets into growth plans, making data-driven decisions, launching experiments, and driving measurable improvements in revenue and customer retention.
• The Role
• Marketing brings users in. You own revenue and retention from the first session onward, and you carry the number.