oracle
Business Manager Assistant
Jobs at Acosta
Cincinnati, USA
Full-time
Manager · 2+ years experience
Hybrid
Discovered 3 weeks ago
Excel
Key Skills for This Role
Excel
Full Job Posting
Qualifications
- Required Education and Work Experience:
- High School Diploma or equivalent.
- 2+ years of experience in administrative support, account support, retail operations, data management, digital commerce, or related fields.
- Strong proficiency with Microsoft Excel, Outlook, Word, and Teams.
- Exceptional attention to detail and commitment to data accuracy.
- Strong organizational and time-management skills.
- Excellent written and verbal communication skills.
- Ability to manage multiple projects and competing priorities simultaneously.
- Preferred Qualifications
- Experience working with Kroger, Harris Teeter, retail, consumer packaged goods (CPG), or broker organizations.
- Experience with content management systems, content syndication platforms, or retailer portals.
- Exposure to digital commerce, eCommerce operations, retail media, or digital marketing.
- Experience working across multiple SaaS platforms and online business applications.
- Familiarity with Kroger Ad Platform, Kroger Prism, or similar retailer technologies.
- Knowledge, Skills, and Abilities:
- Customer-focused with a passion for delivering outstanding service.
- Highly organized and capable of balancing multiple priorities.
- Comfortable working independently while collaborating across cross-functional teams.
- Strong analytical and problem-solving skills.
- Able to learn new technologies and adapt to evolving business needs.
- Detail-oriented with a commitment to accuracy and quality.
- Physical Requirements:
- Sit for extended periods (typically 6+ hours per day).
- Use a computer, including keyboard and mouse, for prolonged periods.
- Lift and carry light items (e.g., files, office supplies, laptops, typically 20+ pounds).
- Reach, bend, or stoop occasionally to access files or office materials.
- Maintain focus and attention for long periods of desk-based work.
- Follow clear directions.
- Perform repetitive motions (e.g., typing, clicking) consistently throughout the day.
- #DiscoverYourPath
- Why Join Us?
- This role offers an excellent opportunity to build a career in digital commerce, retail media, and customer operations while supporting some of the world's leading consumer brands. You'll gain hands-on experience with retailer technologies, content management platforms, and digital commerce strategies in a collaborative and fast-growing environment.
- If you are looking for an opportunity to combine customer service, technology, analytics, and project management in one dynamic role, we'd love to hear from you.
Responsibilities
- Support New Item Setup & Item Maintenance
- Manage and process Item Maintenance Forms (IMF) for new item onboarding, item changes, and product updates.
- Ensure all retailer requirements, documentation, and submissions are completed accurately and on time.
- Monitor item setup requests through completion and proactively resolve issues that may impact launch timelines.
- Verify item information, pricing, attributes, product descriptions, and supporting documentation for accuracy.
- Manage Digital Content
- Maintain product content across multiple SaaS-based content management and syndication platforms.
- Support digital shelf initiatives by ensuring product information is complete, accurate, and retailer compliant.
- Perform content audits and quality assurance reviews to identify and correct discrepancies.
- Coordinate updates to product descriptions, images, attributes, and marketing content.
- Support Retail Media & Digital Commerce Platforms
- Develop working knowledge of Kroger Ad Platform (KAP), Kroger Prism, and related retailer technologies.
- Support digital merchandising and retail media initiatives through platform administration and execution support.
- Assist with reporting, data collection, and retailer-specific digital requirements.
- Partner with internal teams to support evolving digital commerce strategies.
- Partner with Business Managers & Client Teams
- Work directly with Business Managers to support customer objectives and retailer requirements.
- Manage multiple customer accounts and projects simultaneously while maintaining a high level of service.
- Coordinate effectively across sales, marketing, content, analytics, and retailer support teams.
- Provide timely communication and follow-up on customer requests and project milestones.
- Ensure Data Accuracy & Operational Excellence
- Perform accurate data entry across retailer systems, internal tools, and content management platforms.
- Conduct audits and validation checks to ensure data quality and compliance.
- Troubleshoot data issues and collaborate with stakeholders on issue resolution.
- Maintain organized records of submissions, approvals, and project activities.
- Identify opportunities to improve processes and efficiencies.
About Jobs at Acosta
Retail60000 employeesFounded 1927
Provides retail sales and marketing services for consumer brands.
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