Business Intelligence Sr. Associate

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

MSO BI Design – Sr. Associate

MSO Overview

The Marketing Science Operations (MSO) vertical serves as the operational backbone that ensures accurate, governed, and analytics‐ready marketing data across all digital channels. MSO enables MIO team to run self‐service analytics, generate insights, and execute campaigns reliably, with a focus on data readiness, governance, and scalable BI products.

Role Summary

The Sr. Associate – BI Design is a hands-on, mid-level design specialist responsible for translating business problems into intuitive, scalable, and decision‐ready BI experiences.

This role sits at the intersection of analytics, UI/UX design, and business storytelling, with ownership of dashboard design quality, KPI framing, and mockup-to-dashboard translation. The individual is expected to independently drive design workstreams while mentoring junior associates.

Key Responsibilities

BI Design & Experience Ownership

Translate business problems into intuitive, decision‐ready dashboard designs

Own end‐to‐end design lifecycle (wireframes >> mockups >> implementation alignment)

Apply advanced UI/UX principles to ensure clarity, usability, and adoption

Drive mockup quality, stakeholder walkthroughs, and final design sign-off readiness

KPI Framing & Analytical Structuring

Define and standardize KPIs, metric logic, and business definitions

Convert requirements into structured analytical frameworks and measurable outputs

Ensure consistency in KPI interpretation across dashboards and stakeholders

Contribute to business storytelling and insight structuring

Dashboard Development, QA & Delivery

Build/support complex dashboards and reports with advanced calculations

Perform data validation, QA, and UAT coordination

Ensure design intent is correctly translated into BI tools (Power BI/Tableau)

Manage enhancements, fixes, and delivery tracking in agile workflows

Governance, Adoption & Capability Building

Monitor dashboard usage, performance, and user feedback

Enforce design standards, templates, and documentation practices

Drive continuous improvement in design quality and scalability

Mentor junior associates and contribute to team capability uplift

Basic Qualifications

Bachelor’s / Master’s in Engineering, Data Science, Statistics, Economics, Information Systems, or related field

4–6 years of experience in BI design, dashboarding, analytics, or visualization roles

Strong understanding of data visualization principles and storytelling