Business Intelligence Manager

About This Role

Date: Apr 9, 2026

Location:

Dubaï, AE, 114190

Brand: KEOLIS

Contract Type: Permanent contract

The Business Intelligence (BI) Manager is responsible for leading the development, deployment, and continuous improvement of Keolis-MHI’s data visualization and reporting capabilities. Operating within the Business Strategy & Performance department, this role plays a pivotal part in supporting Keolis-MHI decision-making, operational visibility, and digital transformation. The BI Manager ensures that performance data is presented in a meaningful and accessible way, leveraging tools such as Power BI to create dashboards, trend reports, and predictive insights.

Key Responsibilities Strategic

• Develop and maintain a company-wide business intelligence strategy aligned with performance reporting, strategic objectives, and digital transformation goals.
• Design scalable BI dashboard structures to support long-term growth in performance data usage and complexity.
• Contribute to high-level decision-making by transforming raw performance data into strategic insights and visual narratives.
• Deliver structured Power BI training sessions to Keolis-MHI staff across departments to promote self-sufficiency in dashboard usage, support data-driven decision making, and build organizational capability in digital reporting tools.

Financial

• Lead value creation by enabling detailed performance monitoring, benchmarking, and cost-efficiency analysis through data visualization.
• Identify trends and anomalies in KPI data that impact contractual penalties or incentives and contribute to attribution-related analytics.

Stakeholder / Customer

• Collaborate closely with internal stakeholders, including the Performance team and department heads, to design and deliver BI products that meet end-user needs.
• Ensure BI tools support RTA and Keolis-MHI reporting expectations and contribute to the preparation of regulatory dashboards.
• Present findings, visualizations, and recommendations to internal clients and stakeholders with clarity and impact.

Operational

• Lead the design and development of dashboards in Power BI, ensuring that they are accurate, intuitive, and responsive to evolving business needs.
• Translate business questions into reporting logic, working closely with the Engineering Data team to validate and structure data sources.
• Maintain a library of standardized reports, dashboards, and data visualizations to support ongoing performance tracking and strategic reviews.
• Support the automation and streamlining of manual reporting processes across the organization.

Capability / People

• Build BI capability across departments by promoting performance data literacy and training end-users on dashboard functionality and insights.
• Act as a change agent for digital reporting maturity, encouraging a shift from Excel-based to dynamic, real-time data environments.

Dimensions

• Responsible for all digital visualization of performance data within the Business Strategy & Performance team.
• Primary owner of all Power BI dashboards, linked to both contractual KPIs and internal operational reporting.
• Key contributor to executive reporting, strategic reviews, and cross-departmental performance discussions.
• Interfacing regularly with Engineering Data, Performance, and IT teams to ensure platform alignment and data accessibility.
• Office environment. Occasional travel may be required.

EDUCATIONAL QUALIFCATIONS Min.

Required Desirable

Education

• Bachelor’s degree in data Analytics, Engineering, or a related field.
• Master’s degree or formal training in data science, business intelligence, or digital transformation.

Experience

• Relevant experience in business intelligence, data visualization, or performance reporting roles.
• Power BI Expertise:

• Proven experience designing, building, and maintaining Power BI dashboards and data models.

• Performance Management and Analysis:

• Experience developing dashboards and reports for executive performance reviews and KPI tracking.

• Cross-Functional Coordination:

• Demonstrated ability to work across teams to define data requirements, align KPIs, and support decision-making.

• Digital Transformation:

• Experience replacing manual processes with automated BI solutions.

• International experience
• Public transportation sector experience preferred.

Skills / Training

• Fluent in English.
• Proficient in Microsoft Power BI, Excel, and other Microsoft 365 tools.
• Familiarity with data warehouse integration preferred.

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