Business Intelligence and Analytics - Manager
About the Role
We are hiring a BI & Analytics Manager to own how the business turns data into decisions. You will lead a team of analysts and BI developers, set the reporting strategy, and bring Generative AI into modern reporting, from natural-language querying to auto-generated narrative insights.
Key Skills for This Role
Full Job Posting
Job Overview:
We are hiring a BI & Analytics Manager to own how the business turns data into decisions. You will lead a team of analysts and BI developers, set the reporting strategy, and bring Generative AI into modern reporting, from natural-language querying to auto-generated narrative insights.
Qualifications
- Required qualifications
- Bachelor's degree in Data Science, Statistics, Computer Science, Engineering, Business or a related field (or equivalent experience).
- 7+ years in BI, analytics or reporting, including 2+ years leading or managing a team.
- Hands-on expertise with at least one major BI platform (Power BI, Tableau, Looker or Qlik), including data modeling and dashboard design.
- Strong SQL skills and a solid grasp of data warehousing concepts (star schema, ETL/ELT, semantic layers).
- Proven record of designing and delivering executive-level reports and analytics that drove business decisions.
- Working knowledge of how GenAI and LLMs apply to reporting and analytics, with practical exposure through a pilot, project or tool adoption.
- Excellent communication: able to explain complex data to non-technical executives.
- Preferred qualifications
- Master's degree or MBA.
- Experience with AI features in BI tools (for example Copilot in Power BI, Tableau AI, Gemini in Looker) or with LLM APIs for reporting use cases.
- Familiarity with prompt design, retrieval-augmented generation (RAG) and evaluating AI output quality.
- Experience with cloud data platforms such as Snowflake, Databricks, BigQuery, Azure Synapse or Microsoft Fabric.
- Python or R for analysis and automation.
- Knowledge of data governance, privacy and responsible-AI practices.
- Relevant certifications (for example Microsoft PL-300, Tableau Certified, or a cloud data certification).
- Skills and competencies
- Leadership: builds and motivates teams, delegates well, gives clear feedback.
- Business acumen: links metrics to revenue, cost and customer outcomes.
- Data storytelling: turns analysis into a clear message and a recommended action.
- Stakeholder management: negotiates priorities and sets expectations with senior leaders.
- Innovation mindset: tests new tools such as GenAI with a clear view of value and risk.
- Rigor: insists on data quality, reconciliation and documented definitions.
Responsibilities
- BI and reporting strategy
- Define and own the BI roadmap, aligned to business priorities and KPIs.
- Standardize metrics and reporting so every team works from one trusted version of the numbers.
- Decide what to build, buy or retire across dashboards, semantic models and reports.
- Analytics and report delivery
- Oversee design and delivery of executive dashboards, operational reports and self-service analytics.
- Translate business questions into clear analysis, recommendations and data stories for senior leaders.
- Ensure reports are accurate, timely, documented and easy to use.
- GenAI-enabled modern reporting
- Identify and pilot GenAI use cases in reporting: natural-language queries, automated commentary, anomaly explanations and report summarization.
- Evaluate AI features in BI platforms and LLM-based tools; run proofs of concept and scale what works.
- Set guardrails for responsible AI use, including data privacy, accuracy checks and human review of AI-generated insights.
- Train analysts and business users to use AI-assisted reporting effectively.
- Team leadership
- Hire, coach and develop analysts and BI developers; set goals and run performance reviews.
- Prioritize the team's backlog and manage delivery against deadlines and quality standards.
- Build a culture of curiosity, data literacy and continuous improvement.
- Stakeholder partnership and governance
- Act as the main point of contact for business leaders on reporting and analytics needs.
- Work with data engineering on data models, pipelines and quality.
- Enforce data governance: access controls, definitions, lineage and compliance requirements.
Preferred Qualifications
- Master's degree or MBA.
- Experience with AI features in BI tools (for example Copilot in Power BI, Tableau AI, Gemini in Looker) or with LLM APIs for reporting use cases.
- Familiarity with prompt design, retrieval-augmented generation (RAG) and evaluating AI output quality.
- Experience with cloud data platforms such as Snowflake, Databricks, BigQuery, Azure Synapse or Microsoft Fabric.
- Python or R for analysis and automation.
- Knowledge of data governance, privacy and responsible-AI practices.
- Relevant certifications (for example Microsoft PL-300, Tableau Certified, or a cloud data certification).
- Skills and competencies
- Leadership: builds and motivates teams, delegates well, gives clear feedback.
- Business acumen: links metrics to revenue, cost and customer outcomes.
- Data storytelling: turns analysis into a clear message and a recommended action.
- Stakeholder management: negotiates priorities and sets expectations with senior leaders.
- Innovation mindset: tests new tools such as GenAI with a clear view of value and risk.
- Rigor: insists on data quality, reconciliation and documented definitions.
About EXL
EXL is a global data and AI company that provides analytics, digital operations, and industry-specific services to enterprises in insurance, healthcare, banking, retail, media, and energy.
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