Business Intelligence Analyst

Role overview

Responsibilities

• Collect, clean, and organize data from internal databases, spreadsheets, and external public sources.
• Develop and maintain automated data pipelines and ensure data quality through validation and controls.
• Analyze data for trends, patterns, and key performance indicators and collaborate on data-driven improvements.
• Recommend actions for needs assessments, strategic planning, and decision-making.
• Generate reports and dashboards on organizational performance and progress toward goals.
• Create clear visualizations and train and support staff in data literacy and self-service reporting.
• Document and index data sources for firm-wide access.

Required qualifications

• Bachelor’s degree in a related field such as Business, Data Science, Information Technology, or Statistics; relevant experience may substitute for formal education.
• Proven experience as a Business Intelligence Analyst or in a related role.
• Proficiency in data analysis and reporting tools such as SQL, Excel, Tableau, Power BI, Python, R, or similar tools.
• Familiarity with data privacy and security best practices.
• Problem-solving, attention to detail, independent work, communication, and collaboration skills.
• Valid Florida automobile license, access to a personal vehicle, and proof of insurance.
• Availability for scheduled and flexible hours, including some evenings and weekends, and attendance at functions throughout the 12-county service area.
• Ability to sit and work at a computer for prolonged periods and lift up to 25 pounds at times.

Preferred qualifications and systems

• A master’s degree is a plus; years of experience can substitute for formal education.
• Grant-funded nonprofit experience is a plus.
• Working knowledge of or willingness to learn LegalServer, Qualtrics/XM, GA4, PureCloud, Virtuous CRM, and ArcGIS Online.

Compensation

• Starting salary is $80,000, with higher pay possible based on experience.

Benefits

• Benefits include paid holidays and paid time off, health and insurance coverage, retirement matching after one year, tuition reimbursement, and other wellness and employee programs.