Business Development Support (Market Executive)

About Us

Introduction

• The Accommodation team here at Trip, are dedicated on driving growth and success of our global accommodation business.
• As part of this dynamic and fast faced team you will play a key role supporting the business development team by managing systems, tools and administrative processes to help streamline operations and drive efficiency.
• This role is based in Dubai, UAE.
• In this Role, you’ll get to:
• Support the team in maintaining strong relationships with local hotel partners
• Coordinate with cross‑functional departments on assigned projects
• Guide new hotel partners on using the extranet system, including managing rates and availability
• Assist in the hotel onboarding process, including account setup, mapping, and ARI (Availability, Rates, Inventory) management
• Resolve partner‑related issues such as accounting discrepancies, reservation notifications, and rate parity concerns
• Conduct market and competitor research to identify trends and opportunities
• Evaluate production data and recommend appropriate follow‑up actions
• Prepare business review reports and insights as needed
• Coordinate merchandising activities, including the implementation of special deals and promotions for hotel partners
• Execute assigned operational projects, contribute findings, and ensure all activities enhance customer experience and drive business growth
• Manage hotel accounts as needed to support overall market performance
• What you'll Need to Succeed:
• Fluent in English, with excellent verbal and written communication skills
• Highly proactive with a strong sense of ownership and accountability
• Collaborative team player with a results‑oriented, "get‑it‑done" mindset
• Detail‑oriented and quick to learn new systems and processes
• Proficient in Microsoft Word, Excel, Outlook, and PowerPoint
• Strong negotiation and interpersonal skills, capable of building and sustaining relationships across all levels
• Creative and innovative, with the ability to lead and manage change
• Minimum of 2 years’ experience in sales, business development, or revenue/yield management within the online travel, hospitality, or e‑commerce sectors

Why Trip.com Group

• We offer a stage to unleash your full potential and drive global impact.
• As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace.
• Everyone is on a trip, whether it's a career trip or a life trip.
• At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
• What’s more?
• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!