Business Development Manager

About the Role

Key Responsibilities

• Business Development & Growth
• Develop and execute the national sales strategy for the Commercial Vehicles portfolio
• Identify, pursue, and convert new business opportunities
• Lead tenders, proposals, and commercial negotiations
• Manage pipeline, forecasting, revenue, and margin performance
• Key Account Management
• Build and maintain strong relationships with key customers and industry stakeholders
• Act as the primary commercial contact for national accounts
• Conduct regular customer reviews and business performance discussions
• Resolve customer issues and escalations effectively
• Commercial Management
• Negotiate and manage commercial agreements
• Develop pricing, service levels, KPIs, and contract frameworks
• Protect commercial performance and manage risk
• Work closely with operational teams to ensure successful delivery
• Performance & Reporting
• Analyse account performance and identify growth opportunities
• Provide commercial insights and recommendations
• Monitor customer trends, market activity, and business performance
• About You
• You'll be a commercially astute business development professional with strong experience managing large customer relationships and driving revenue growth.
• You'll bring:
• 10+ years' experience in Business Development, Sales, or Account Management
• Experience working with large B2B customers and commercial contracts
• Strong negotiation and stakeholder management skills
• A proven track record of delivering sales growth and commercial outcomes
• Excellent communication and relationship-building abilities
• The ability to influence stakeholders across all levels of the business

Nice to Have

• Experience within the automotive, fleet, transport, trade, or service industries
• Relevant tertiary qualifications
• Experience managing national customer portfolios
• Why O'Brien?
• At O'Brien, our people are at the heart of everything we do. We combine the strength of an iconic Australian brand with a culture focused on innovation, collaboration, and customer excellence.
• If you're looking for a high-impact opportunity where you can contribute immediately and drive meaningful commercial outcomes, we'd love to hear from you.
• Apply now and help shape the future of Commercial Vehicles at O'Brien.
• If you meet the above criteria and you’re seeking a rewarding career with a nationally recognised household brand, then we would love to hear from you. Apply Now!
• At O'Brien®, we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of Belron ®, worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents
• Privacy: To review and consider your application, O'Brien® collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our Privacy Policy and Terms of Use.
• Agencies: O'Brien® does not accept unsolicited resumes or outreach from recruiting agencies. Absent a signed agreement and approval from O'Brien® to submit candidates to a specific requisition, we will not approve payment to any third party.

Qualifications

• You'll be a commercially astute business development professional with strong experience managing large customer relationships and driving revenue growth.
• 10+ years' experience in Business Development, Sales, or Account Management
• Experience working with large B2B customers and commercial contracts
• Strong negotiation and stakeholder management skills
• A proven track record of delivering sales growth and commercial outcomes
• Excellent communication and relationship-building abilities
• The ability to influence stakeholders across all levels of the business