Business Development Manager — Merchant Partnerships
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About the Role
Dubai, UAE · Full-time · On-site About SoukPay SoukPay is a payment and rewards platform built for Dubai's merchants and the customers who love them.
Key Skills for This Role
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Overview
📍 Dubai, UAE · Full-time · On-site
About SoukPay
SoukPay is a payment and rewards platform built for Dubai's merchants and the customers who love them.
We sit at the intersection of payments, loyalty, and fintech — every time a customer pays at a SoukPay merchant, they earn cashback, and every time a merchant gets paid, they grow their community.
We're launching in Dubai, expanding across the UAE, and building toward the GCC, with a strong focus on mall-based merchants and franchise operators who power the city's retail and F&B scene.
SoukPay Rewards Tech Ltd operates under a DIFC Tech Licence from the DIFC Innovation Hub.
The Role
You'll be on the front line of building SoukPay's merchant network across Dubai — with a particular focus on mall outlets and franchise groups.
This is a fintech sales role, not a retail one.
You're not pitching a product off a shelf — you're sitting with business owners, finance managers, and franchise principals, walking them through a payments and rewards proposition that affects how their business takes payment, retains customers, and grows revenue.
The closest reference points for the kind of selling we do are the merchant BD teams at leading regional fintech and payment platforms.
You'll be walking mall concourses, meeting outlet managers, sitting with franchise principals and mall leasing teams, and translating SoukPay's value into commercial terms that resonate with the decision-maker in front of you.
What you'll do
- Identify, prospect, and close merchants across Dubai — with a strong focus on mall-based retail, F&B, salons, and technology stores
- Build relationships with franchise operators and mall-based brand groups managing multi-outlet portfolios across the UAE
- Engage with mall management and leasing teams to unlock concourse-wide merchant adoption
- Run consultative pre-sales conversations: understand the merchant's business model, walk them through SoukPay's commercial structure, and recommend the right participation tier
- Negotiate commercial terms with business owners, finance leads, and franchise principals
- Guide merchants through the onboarding journey from first meeting to live account
- Maintain a clean pipeline and forecast in CRM and report weekly on activity and conversion
- Represent SoukPay at industry events, mall activations, fintech meetups, and merchant association gatherings
- Partner closely with the COO and operations team to feed merchant insight back into product
- What you'll bring
- 4+ years of B2B sales, business development, or merchant acquisition experience — ideally selling fintech, payments, BNPL, SaaS, or similar high-consideration products into merchants in the GCC
- Native or fluent Arabic and excellent English — both required for this role
- Track record of carrying and exceeding a quota in a consultative, mid-to-long sales cycle
- Comfort discussing commercial terms, commission structures, and ROI with business owners and finance teams
- Existing network in Dubai's mall, retail, F&B, or franchise community — or a demonstrated ability to build one quickly
- Currently resident in the UAE with the right to work
- Bonus points for
- Prior experience at a regional fintech (payments, BNPL, rewards, or merchant SaaS)
- Existing relationships with Dubai mall management, leasing teams, or large franchise groups
- Experience launching a new product or category into a market — comfort with early-stage selling
- What we offer
- Competitive base salary plus performance-linked commission designed for fintech BD
- Full UAE statutory benefits
- DIFC office at Gate Avenue, South Zone
- A direct line to the COO and senior leadership — your work shapes the platform's first merchant network
- The chance to grow with SoukPay as we expand across the UAE and GCC
How to apply
Send your CV and a short note about a fintech or payments deal you're proud of to
hr@soukpay.com
with subject line
"BDM — Merchant Partnerships"
.
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