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Business Development Manager

Zippd
Manchester, GBR
Full-time
Manager
Onsite
£40,000 – £45,000
Discovered 3 days ago

Full Job Posting

Key responsibilities

  • New business development
  • Proactively identify and target ideal customer profiles across SME and mid-market segments
  • Build and manage a consistent outbound pipeline through cold outreach, referrals, networking and lead follow-up
  • Conduct structured discovery calls to understand customer volume, service needs, booking frequency and margin potential
  • Demonstrate platform capability and present a compelling onboarding process
  • Own the full sales cycle from first contact through to close
  • Close new accounts and convert to contracted or committed revenue where appropriate
  • Maintain CRM hygiene with accurate pipeline staging and forecasting at all times
  • Reactivate lapsed accounts – diagnose why they stopped and reposition the offer based on current needs
  • Platform adoption
  • Encourage customers to self-book and reduce reliance on manual intervention
  • Increase portal usage and API integration where appropriate
  • Work closely with operations to resolve root causes of friction and booking issues
  • Reporting and performance
  • Report weekly on: new revenue secured, pipeline value, automation %, and churn risk
  • Own your revenue target and margin contribution – know your numbers
  • Use CRM (HubSpot) as the primary tool for planning and tracking activity
  • What Good looks like (Within 6 months):
  • 20-30 new active trading accounts won and onboarded (1m annualised revenue growth)
  • 2-4 contracted Tier 1 accounts secured
  • Reactivation wins from dormant account database
  • A full, clean CRM pipeline with predictable weekly forecast
  • Consistent self-serve and automated booking behaviour across new accounts
  • A reputation internally and with customers for being responsive, commercial and delivery-focused
  • Candidates must demonstrate:
  • 5+ years in B2B sales or business development (logistics, marketplace or platform preferred)
  • A proven track record of winning new business and hitting revenue targets
  • Experience selling operational or technology-enabled services
  • Confidence managing the full sales cycle independently
  • Experience working with CRM systems (HubSpot, Salesforce or similar)
  • Commercial understanding of margin, pricing and contribution
  • Confidence handling objections and pushing deals forward without passive follow-up
  • Desirable:
  • Experience in same-day, courier, freight or transport sectors
  • Experience selling self-serve or automated platforms
  • Exposure to API or systems integration conversations
  • This Role Is Probably NOT For You If...
  • You prefer slow-paced or heavily layered corporate environments
  • You enjoy strategy more than execution
  • You are uncomfortable with accountability and pace
  • Base pay £40,000 – £45,000
  • OTE ~£55,000 – £90,000 (uncapped commission – revenue & margin KPIs)
  • We use third-party providers, including AI tools, to assist with processing and assessing applications.

Preferred Qualifications

  • 5+ years in B2B sales or business development (logistics, marketplace or platform preferred)

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