Business Development Manager – Logistics Solutions
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Key skills for this role
About the Role
The ideal candidate will lead initiatives to generate and engage with business partners to build new business for the company, in our Solutions sales. This candidate must have a proven record of successful lead generation and high hit rates with a strong network in the UAE.
Key Skills for This Role
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Overview
The ideal candidate will lead initiatives to generate and engage with business partners to build new business for the company, in our Solutions sales.
This candidate must have a proven record of successful lead generation and high hit rates with a strong network in the UAE.
He/she must possess the technical acumen to quickly understand our business solutions.
He/she must have strong communication skills, presentation skills and good judgment.
He/she should be able to think critically when making plans and have a demonstrated ability to execute a particular strategy.
Responsibilities
- Identify and develop new business opportunities within warehousing, logistics, e-commerce, manufacturing, pharma, F&B, retail, and distribution sectors
- Promote and sell intralogistics solutions such as: Automated Storage & Retrieval Systems (AS/RS), Conveyor and sortation systems, Warehouse Management Systems (WMS) and automation software
- Build and maintain strong relationships with key clients, consultants, and contractors
- Lead the full sales cycle: prospecting, solution development, proposal preparation, negotiation, and closing
- Collaborate with engineering and design teams to develop tailored technical and commercial proposals
- Analyze market trends, competitors, and customers’ needs to define sales strategies
- Participate in tenders and large-scale project bids, ensuring alignment with client requirements
- Achieving sales targets and contribute to company growth strategy
- Represent the company at industry events, exhibitions, and client meetings
- Prepare and deliver technical and commercial presentations to clients.
- Define and sell service concepts for new and existing systems with commercial engineering
- Active and regular communication with every customer in accordance with customer class
- Management of all customer activities across all BUs and Service Lines
- Maintenance of data in global tools (Salesforce, SaX, ITS,…).
- Identify opportunities with the customer, using all available information (reports, tickets,…)
- Define obsolescence management and implementation roadmap with the customer
- Elaborate technical solution together with application engineering
- Support escalation management with the SSI and customer organization .
- Present and sell the SSI service portfolio and new solutions
- Support the design and rollout of new solutions with the market view/potential
- Presentation and sales of the product portfolio
- Target and cost-orientated consulting
- Active sales: Identification of customer needs and service opportunities .
- Development of technical solutions and service concepts in a team
- Participation in budget preparation
- Responsibility for finalizing service orders and the corresponding budgets
- Represent the organization at relevant trade fairs, exhibitions, seminars.
Qualifications
- Bachelor's degree in Engineering, Supply Chain, Business Administration or equivalent degree
- 4 - 7 years' industry related (intralogistics automation, warehouse storage systems, material handling equipment) business development experience
- Proven track record of achieving sales targets and closing complex deals.
- Strong technical and commercial acumen.
- Ability to manage multiple stakeholders and long sales cycles.
- Strong communication, negotiation and interpersonal skills
- Experience working with consultants and large-scale projects is a plus.
- Exposure to large-scale warehouse automation projects (e-commerce, FMCG, 3PL, retail) is a plus.
- Strong knowledge in the UAE and GCC market, with preferred experience in the MEA market.
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