Business Development Manager / KAM – New Business

Mission

Business development and profitable growth

• Identify opportunities and decision-makers across channels, customers, and segments; understand customer needs, market dynamics, and growth potential.
• Negotiate with prospective customers, convert opportunities into profitable business, and build long-term customer relationships.
• Develop business plans for new customers and deliver sales and profitability targets.
• Negotiate commercial terms, monitor customer profitability, and manage payment, credit, and customer insurance risks.

Market and customer development

• Expand the company's presence in SDA and Cookware by identifying new channels, customers, and business models.
• Work with Marketing and Trade Marketing on customer initiatives and support product launches with newly acquired customers.
• Maintain key relationships, understand customer priorities, resolve issues, support timely delivery, and develop value-creating initiatives.

Planning and collaboration

• Lead customer planning and forecasting with Demand Planning; provide forecasts and ensure stock availability for launches and promotions.
• Monitor actual sales against forecasts, identify gaps, and propose corrective actions.
• Coordinate onboarding and collaborate with Marketing, Trade Marketing, Supply Chain, Demand Planning, Finance, and Customer Service on commercial and operational needs.

Performance and reporting

• Monitor sales, profitability, customer development, pipeline, targets, and KPIs; prepare regular reports and business reviews.
• Maintain accurate customer and opportunity information in company systems and ensure commercial activities follow company policies and procedures.

Qualifications

• University degree in Sales or Business Administration.
• 4–5 years of sales or key account management experience in Consumer Goods/FMCG or Consumer Durables within multinational organizations.
• Good knowledge of the Saudi market and trade.
• Strong communication and negotiation skills in English and Arabic; the qualifications also describe Arabic as an asset.
• Self-initiative, independence, problem-solving, strong data analysis, relationship-building, and collaborative teamwork.