Business Development Manager, Integrated Resorts & Casino

Position

• This role will Lead the commercial and brand development strategy in a very fast-growing UAE channel: the Integrated Resorts and Casinos.
• This position will require working daily with multiple internal and external stakeholders including our distributor partner, Maisons, and the Resorts & Casinos team.
• Job responsibilities
• **Establish and manage relationships with senior on-trade decision makers:** F&B leadership, Head sommeliers and mixologists, procurement teams, and VIP program managers.
• **Co-lead with our distributor partner MMI the joint business planning process:** including negotiations, A&P allocation, and investment optimization.
• **Secure multi-year pouring agreements:** visibility programs, and on-menu integration for MH portfolio. Maximize portfolio availability and rate of sales at every touchpoint.
• **Develop and manage an annual commercial and activation** **calendar** for integrated resorts & casino partners, ensuring alignment across portfolio, channels, and S&OP commitments.
• **Prepare the Briefs** for Maisons for bespoke programs, activations and visibility and be the main Maison contact for project follow-ups and implementation.
• **Build and execute customer propositions** : tailored for integrated resorts & casino environments across gaming floors, VIP lounges, suites, entertainment venues, and signature bars.
• **Ensure best-in-class execution:** providing direction on coverage, service model, forecasting, and stock availability.
• **Partner with training teams to deliver first class service and innovative consumer experiences.**
• **Provide clear KPIs and performance tracking** across distribution, visibility, volume, NSI, and share objectives.
• **Operate with a strong compliance mindset** , working within regulatory requirements associated with casino and integrated resort operations.
• **Collaborate closely with Maisons** to secure A&P budgets and bespoke creative concepts.
• **Act as a Brand Ambassador** , providing the required staff trainings and adapted incentive programs
• **Be an active contributor of the MH casino community** : Scan the market for trends and competitive insights

Profile

• 8–10 years of experience in commercial, luxury hospitality, integrated resorts, or casino operations.
• Exceptional relationship-building skills with high-end customers and VIP-focused environments.
• A successful experience with a reputed Integrated Resort brands is a plus (Wynn, MGM, Venetian, Marina Bay Sands…).
• Strong commercial acumen with proven success in premium on-trade, hotel chains, nightlife groups, or luxury F&B environments.
• Creative mindset to drive Maison teams into creating bespoke programs fillings the specific needs of demanding resorts and casinos operators.
• Excellent negotiation, influencing, and persuasive selling skills with senior-level stakeholders.
• Ability to navigate complex regulatory and compliance frameworks.
• Strong analytical capability, financial understanding, and forecasting discipline.
• Experience with pre-opening hospitality operations is preferred.
• Ability to manage multiple priorities and maintain pace in a fast-evolving channel. Strong project management skills

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