Business Development Manager

Business Development Manager Position Overview

Inbound Lead Management

• Conduct in-home and virtual consultations with professionalism and precision
• Manage and respond to inbound leads from small and mid-market prospects
• Conduct initial discovery conversations to understand customer needs, timelines, and decision criteria
• Assess opportunities and determine when to escalate to Territory Sales Representatives

Sales Support & Opportunity Management

• Own your sales pipeline from initial enquiry through to booking
• Support multiple Territory Sales Representatives with transactional and lower-complexity opportunities
• Progress deals through the pipeline, including follow-ups, pricing coordination, and proposal preparation
• Maintain accurate and up-to-date records in CRM systems

Customer Engagement

• Act as a key point of contact for assigned prospects
• Provide timely responses, product information, and basic solution guidance
• Deliver a professional and consistent customer experience aligned with Sirva standards

Market Coverage Expansion

• Increase coverage by actively pursuing smaller inbound opportunities
• Identify trends in inbound demand to support continuous improvement

Qualifications And Preferred Skills

• 1–3 years’ experience in business development, account management, or customer operations
• Excellent interpersonal and relationship-building skills
• Strong communication skills (phone, email, and virtual)
• Ability to manage multiple opportunities and support several stakeholders
• Experience using CRM systems (Salesforce preferred) and understanding of sales pipelines
• Strong organisational skills and attention to detail
• Experience supporting senior or field-based sales teams coupled with background in inbound sales or lead management
• Strong commercial acumen (pricing, margin, and business impact)
• Highly organised, self-motivated, and accountable
• Experience in consultative or solution-based selling
• Why work for Sirva?
• Work in a high-impact, client-centric role
• Gain hands-on experience in a global sales organisation
• Work in collaborative, high-performing team environment
• Develop your career in a structured, professional sales environment
• Being an international brand with a cross regional structure your career opportunities could be endless!
• Sirva has invested in benefits to its employees across health & wellbeing and financial rewards.
• We are proud to support a flexible hybrid way of working supported by our Work from Home and Core Flex Hours policy - trust & communication Is key to this model and encourage all employees to discuss with their People leaders what works best for you.
• *Sirva is the global leader in moving and relocation services, offering solutions for mobility programs to companies of every size.
• With Sirva locations and franchised and agent locations in 177 countries, we offer unmatched global breadth supported by localized attention and innovative technology that strikes the right balance of self-service and human support.*
• *By leveraging our global network, we deliver a superior experience that only a “one-stop shop” can provide.
• We’re a team that works globally to provide the best service locally — a company that is everything you need, everywhere you need it!*