Business Development Manager

Overview

• Scan Global Logistics LLC is seeking an experienced and results-oriented Business Development Manager to join our Dubai team.
• Reporting directly to the Commercial Director, the successful candidate will be responsible for driving new business opportunities, expanding our customer portfolio, and strengthening our market presence across the UAE, with a particular focus on Ras Al Khaimah (RAK).
• The ideal candidate will possess a strong background in freight forwarding and logistics sales, along with a well-established network and a minimum of five (5) years of business development experience in the RAK market.
• Develop and execute business growth strategies to achieve revenue and profitability targets.
• Identify, pursue, and secure new business opportunities within the freight forwarding, logistics, and supply chain sectors.
• Build, maintain, and strengthen relationships with existing clients to ensure long-term customer retention and business growth.
• Expand the Company's client base through strategic prospecting, networking, referrals, and market engagement activities.
• Develop a thorough understanding of the Company's products, services, and value proposition to effectively promote solutions to prospective customers.
• Prepare and present commercial proposals, quotations, and business presentations tailored to customer requirements.
• Negotiate commercial terms, service agreements, and credit facilities with customers and key stakeholders.
• Identify customer needs and align suitable logistics solutions to support their business objectives.
• Research and evaluate market trends, customer requirements, competitive activity, and emerging business opportunities.
• Generate new sales leads through inbound inquiries, outbound prospecting, cold calling, email campaigns, client visits, and networking events.
• Open new customer accounts and coordinate customer onboarding processes, including the establishment of operating procedures and credit approvals.
• Collaborate closely with Operations, Customer Service, and Pricing teams to ensure seamless service delivery and customer satisfaction.
• Maintain an active sales pipeline and provide accurate sales forecasts and business development reports.
• Research target accounts, identify key decision-makers, and develop relationships to generate new business opportunities.
• Achieve and exceed quarterly and annual sales targets and key performance indicators (KPIs).
• Represent the Company at industry events, exhibitions, and customer meetings to enhance brand visibility and market presence.