Business Development Manager
Role Overview
Rafiki Technologies seeks a new-business hunter to acquire customers for managed IT services and automotive software applications.
Primary prospects include automotive dealerships, dealership groups, and automotive-related businesses in Alberta and other Canadian markets.
The role emphasizes prospecting, pipeline development, revenue generation, and closing new business rather than account management.
Key Skills for This Role
Full Job Posting
Opportunity
Rafiki Technologies seeks a new-business hunter to acquire customers for managed IT services and automotive software applications.
Primary prospects include automotive dealerships, dealership groups, and automotive-related businesses in Alberta and other Canadian markets.
The role emphasizes prospecting, pipeline development, revenue generation, and closing new business rather than account management.
New business and managed IT sales
- Identify and prospect new customers; build qualified opportunities through cold calls, email, LinkedIn, networking, referrals, and dealership visits.
- Research decision-makers, develop dealership relationships, schedule discovery meetings, present solutions, and create strategic prospecting plans.
- Own opportunities from prospecting through proposal, negotiation, and contract signing; achieve acquisition and revenue targets.
- Sell managed IT support, cybersecurity, cloud, infrastructure, networking, backup, disaster recovery, VoIP, consulting, and technology procurement.
- Assess client needs, work with technical teams on tailored solutions and proposals, negotiate recurring service agreements, and grow MRR.
Automotive software and industry development
- Identify dealerships that could benefit from workflow automation and digital solutions; understand dealership departments and business processes.
- Demonstrate applications, identify operational inefficiencies, sell subscription solutions, and coordinate demonstrations, pilots, evaluations, and onboarding.
- Coordinate the transition from sales to deployment with development, implementation, and support teams; gather market intelligence and customer feedback.
- Build dealership relationships and industry networks, attend events, seek partnerships and referrals, and monitor trends and competitors.
Pipeline and performance
- Maintain CRM records and a structured pipeline; prepare sales forecasts, activity reports, and revenue projections.
- Participate in pipeline reviews, develop quarterly plans, and track prospecting, meetings, opportunities, proposals, conversions, recurring revenue, and targets.
- KPIs include qualified prospects and meetings, pipeline progression, agreements and subscriptions signed, MRR and ARR, close rates, and revenue target attainment.
Required qualifications
- At least 3–5 years of successful B2B sales or business development experience, including new customer acquisition, cold prospecting, and closing.
- Ability to independently develop and manage a pipeline; experience selling technology, IT services, SaaS, or other complex B2B solutions.
- Strong communication, presentation, negotiation, relationship-building, consultative selling, and solution-selling skills.
- Ability to engage business owners and executives; self-motivated, organized, persistent, and comfortable with measurable targets.
- Proficiency with CRM applications and Microsoft 365; valid driver’s licence and ability to travel for client meetings.
Highly preferred experience
- Automotive dealership sales, existing dealership relationships, or knowledge of dealership operations.
- Sales of managed IT services, cybersecurity, cloud solutions, automotive SaaS, dealership management systems, or subscription-based recurring-revenue solutions.
- Familiarity with automotive technology vendors and dealership software platforms.
Offer
- The employer offers a competitive base salary, uncapped commission, and performance-based incentives.
- The role offers technical and software development resources, career growth opportunities, and the chance to help grow the automotive technology business.
Workplace
- Work location is hybrid remote in Calgary, AB.
Application
- Submit a résumé and brief cover letter highlighting new business acquisition, technology sales, or automotive dealership sales experience.
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