Business Development Manager (BDM)

Role overview

Responsibilities

• Identify new customers and opportunities across B2B, B2C, institutional, school, commercial, and residential markets.
• Generate leads through field visits, references, networking, and cold calling; build relationships with prospective customers and partners.
• Visit customer sites, coordinate technical surveys, understand requirements, and recommend suitable solutions.
• Promote and sell CCTV security systems, biometric attendance and access control, IT products, UPS and battery systems, solar products, networking, structured cabling, and other company offerings.
• Coordinate proposals and quotations, follow up with customers, address objections, and convert enquiries into orders.
• Meet monthly and yearly targets, maintain the sales pipeline, generate enquiries, and report performance.
• Maintain existing customer relationships, seek repeat business and referrals, and coordinate customer issue resolution with the service team.
• Maintain daily reports on visits, leads, enquiries, quotations, pipeline, orders, lost opportunities, and follow-up dates.
• Own the sales process from lead generation through negotiation, order confirmation, and coordination until project handover.

Requirements

• Any degree or diploma in Sales, Marketing, Business Administration, or a related field.
• Two to five years of business development or sales experience preferred.
• Related industry experience in CCTV, security systems, IT, networking, solar, or electrical is advantageous.
• Good communication, negotiation, customer relationship, lead-generation, follow-up, and presentation skills.
• Basic knowledge of CCTV and security systems; basic computer knowledge.
• Willingness to travel for customer and site visits; ability to meet targets and coordinate with technical and service teams.
• A two-wheeler and valid driving licence are preferred.

Daily activity expectations

• Typical daily expectations include 15–20 new customer calls, 15–20 follow-ups, 2–4 customer or site visits, and 3–5 qualified leads.
• Follow up all pending quotations and submit the daily report before the end of the working day.
• Targets may be adjusted based on territory and business requirements.

Pay and benefits

• Pay is ₹18,000–₹25,000 per month.
• Cell phone reimbursement is listed as a benefit.

Workplace

• Work location is in person; customer and site visits are part of the role.