Business Development Coordinator

About This Role

The Inter-Group Business Development Coordinator is responsible for developing strong relationships and managing/ coordinating inbound business leads from our Cencorp Partner, CRC.

This role ensures timely, accurate, and proactive communication between Designfit and CRC, supporting the efficient progression of business opportunities through the sales pipeline.

The successful candidate will be highly organised, proactive, and capable of clear communication both verbally and in writing. They will work closely with internal teams and external stakeholders to maintain strong relationships, provide updates, and support the conversion of qualified leads into active projects.

Key Responsibilities:

Lead Coordination & Tracking

• Receive and log all incoming leads from CRC within 2 hours on Salesforce.
• Ensure all lead information is complete, including client name, project details, lease status, and space requirements.
• Follow-up with clients within 24 hours.
• Track the status of all leads and maintain up-to-date records using Salesforce on regular basis (all leads must be updated weekly or as often as required for fast paced projects).

Communication & Relationship Management

• Serve as the central point of contact between Designfit and CRC.
• Communicate updates, status changes, and outcomes to referring partners in a timely and professional manner.
• Draft and send follow-up correspondence to clients as needed, ensuring clarity and professionalism in all written and verbal communication.
• Hold regular 1-1 meetings with each commercial agent, weekly, to ensure Designfit is aware of all projects and opportunities.
• Visit CRC Abu Dhabi office 2x per month.

Reporting & Documentation

• Prepare weekly report on all CRC activity (issued by 6pm each Friday) to Business Development Director.
• Report any issues in communication with any individual agents to Business Development Director in timely manner.

Process Management & Improvement

• Help streamline and document the lead intake and follow-up process to ensure consistency and efficiency.
• Identify areas for process improvement and make proactive suggestions to improve response times and conversion.

Administrative Support

• Scheduling & attend client meetings & site visits as required.

The employee may be required to undertake any other duties or responsibilities as assigned by the management from time to time, in line with the role and organizational needs.
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Requirements Education & Experience:

• Holds a Professional Degree.
• 2-3 years in a similar/ client facing role.
• Strong organisational skills with excellent attention to detail.
• Confident communicator – both verbal and written – with a professional tone and approach.
• Proactive mindset with the ability to anticipate needs and follow through.
• Ability to handle multiple tasks simultaneously and manage deadlines.
• Competent in Microsoft Office Suite and CRM systems (Salesforce).
• Collaborative team player with a solution-oriented attitude.

Benefits

• Private Health Insurance
• Paid Time Off
• Training & Development
• Annual Flight ticket to home country