Business Data Analyst

Role overview

Responsibilities

• Provide responsive EHR support across Local Health Districts; triage, troubleshoot, and escalate issues.
• Monitor EHR workflows, processes, and procedures.
• Assess stakeholder needs and current EHR capabilities, identify gaps, and recommend alternatives.
• Gather and document requirements for enhancements; develop user stories and acceptance criteria.
• Support functional, integration, and user acceptance testing.
• Collaborate with technical, clinical, and business teams.
• Create user documentation, job aids, and training materials.
• Support EHR go-live activities at Local Health Districts.

Required skills and experience

• Experience providing application support; healthcare experience is preferred.
• Strong requirements documentation and enhancement analysis skills.
• Excellent analytical, communication, and problem-solving abilities.
• Understanding of clinical, pharmaceutical, and patient billing workflows.
• Experience participating in structured testing cycles.
• Proficiency with MS Office, Microsoft Teams, SharePoint, and Visio.

Preferred qualifications

• Experience supporting or implementing EHR systems is preferred.
• Knowledge of Oracle Health/Cerner and public health workflows is preferred.
• Experience with SQL, Oracle databases, or web application environments is preferred.
• Familiarity with Agile methodologies and documentation practices is preferred.

Workplace and location

• The posting describes the arrangement as hybrid but also states that the candidate must work in person and travel to Local Health Districts for go-live activities.
• Richmond, Virginia is listed as the required location; candidates are described as needing to be local to Virginia.

Duration and hours

• The posting describes the duration as long term.
• Expected hours are 40 per week.

Compensation

• Pay is $50.79–$60.67 per hour.