Business Configuration Solutions Analyst, Associate - Hybrid
Role Overview
Full-time hybrid associate role in UPMC Health Plan’s Dental Vision Ancillary department, based in Pittsburgh, Pennsylvania.
Supports administration and operations of dental and vision products, including configuration, implementation, project work, product oversight, vendor relations, and training.
Works under Ancillary Operations Management to analyze business needs and implement solutions.
Key Skills for This Role
Full Job Posting
Role overview
Full-time hybrid associate role in UPMC Health Plan’s Dental Vision Ancillary department, based in Pittsburgh, Pennsylvania.
Supports administration and operations of dental and vision products, including configuration, implementation, project work, product oversight, vendor relations, and training.
Works under Ancillary Operations Management to analyze business needs and implement solutions.
Responsibilities
- Administer, configure, test, audit, and implement transactional claims processes for internal clients and TPA business.
- Model business requirements for new dental and vision products and design systems or enhancements for product administration.
- Use data analysis and research to identify client-satisfaction concerns and propose solutions.
- Validate system fixes, enhancements, and vendor upgrades.
- Research trends and produce incident and utilization reporting.
- Configure new dental and vision plans and audit requests against plan designs, schedules of benefits, and reimbursement requirements.
- Help design and implement competitive, actuarially sound dentist reimbursement models; maintain fee schedules across commercial, Medicare, and Medicaid lines.
- Generate utilization, network, inventory, vendor-oversight, and ad hoc reports.
- Provide reimbursement data and resolve claims issues involving rates, pending claims, manual pricing, and process efficiency.
- Maintain source-data dictionaries and handle adjustments, inquiries, reporting, and analysis.
- Collaborate with partners and vendors on technical strategies, requirements, and functional designs.
- Create and modify test plans, participate in work groups, and contribute ideas to support client satisfaction and teamwork.
Qualifications
- Bachelor’s degree or equivalent work experience.
- At least 4 years of general business experience.
- Understanding of XML data structures.
- Basic SQL statement knowledge.
- Act 34 is listed under licensure, certifications, and clearances.
Work arrangement
- Hybrid position consisting of work from home and work in the office in Pittsburgh, Pennsylvania.
Compensation
- Advertised pay range is USD 27–48 per hour.
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