Business Analyst
Role Overview
The Business Analyst reports to the PMO Manager and analyzes business processes, gathers requirements and collaborates across teams to support project implementation and optimization.
The department is the Project Management Office.
Key Skills for This Role
Full Job Posting
Job overview
The Business Analyst reports to the PMO Manager and analyzes business processes, gathers requirements and collaborates across teams to support project implementation and optimization.
The department is the Project Management Office.
Key responsibilities
- Elicit, analyze and document requirements; conduct interviews, workshops and surveys to understand user needs.
- Map current processes, help design improved processes and identify inefficiencies, redundancies and bottlenecks.
- Collaborate with IT teams on technical solutions and prepare business requirements documents, functional specifications and use cases.
- Connect business stakeholders with technical and project teams, translating between technical and business language.
- Assist with test plans and cases and validate solutions against business requirements.
- Support system and process implementation, user training and change adoption.
- Analyze data to support decisions and measure the impact of implemented solutions.
- Take on additional responsibilities as assigned.
Qualifications
- Post-secondary education in business administration, information systems, computer science engineering, or equivalent related experience.
- Two to five years as a business analyst or experience in IT or project environments.
- Strong project management, requirements analysis, analytical and problem-solving skills.
- Proficiency with data analysis and reporting tools such as Excel or Power BI.
- Ability to work independently and collaboratively, prioritize, meet deadlines and manage multiple tasks.
- Strong attention to detail and professional verbal and written communication.
- Must be able to obtain and maintain a clear criminal record check and be physically able to perform listed duties.
Working conditions
- Work is performed primarily in an office environment.
- Desktop computer and telephone use requires manual dexterity.
About Exchange Technology Services
The Winnipeg-based IT consulting company provides managed IT, project management, business intelligence, cybersecurity, digital transformation, training, installation and telecommunications services across Canada and the US.
What the company offers
- Competitive salary and benefits, retirement savings and employee share purchase plans, an onsite gym, subsidized phone plan, professional development and a collaborative work environment.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Exchange Technology Services
Service Desk Analyst
Thunder Bay, CAN
Exchange Technology Services is seeking a Service Desk Analyst to support end users and assigned client companies. The role handles incident response, troubleshooting, hardware and software support, and client communicat
Deskside Support Technician
Winnipeg, CAN
Exchange Technology Services is seeking a Deskside Support Technician to provide end-user technical support and maintain and deploy hardware for client companies. Candidates need at least two years of field services or d
Service Desk Analyst
Thunder Bay, CAN
Deskside Support Technician
Winnipeg, CAN
Deskside Support Technician
Winnipeg, CAN
Account Manager
Winnipeg, CAN
Senior SOC Analyst
Winnipeg, CAN